House Porter – Luxury 5-Star Hotel | Central London
Location: Central London
About the Role
CASNA is recruiting on behalf of one of London's most prestigious luxury 5-star hotels for an experienced and motivated House Porter.
This is an excellent opportunity to join a world-class hospitality team where exceptional guest service and attention to detail are at the heart of everything they do. You'll play a key role in supporting the Housekeeping department, ensuring guests enjoy a seamless and luxurious experience throughout their stay.
If you enjoy working in a fast-paced environment, take pride in maintaining high standards, and are passionate about delivering outstanding service, we'd love to hear from you.
Key Responsibilities
As a House Porter, your responsibilities will include:
- Delivering housekeeping supplies and linen to guest floors as directed by Housekeeping Supervisors.
- Maintaining housekeeping storage areas, ensuring they are clean, organised, and fully stocked.
- Supporting housekeeping colleagues with daily operational tasks to ensure efficient service.
- Assisting with deep cleaning and spring-cleaning duties, including vacuuming corridors, cleaning carpet edges, dusting high surfaces, wall lights, mouldings, and washing walls when required.
- Preparing and arranging special room set-ups to accommodate VIP guests and specific guest requests.
- Responding promptly to housekeeping requests while maintaining the highest standards of cleanliness and presentation.
- Following all health and safety procedures and manual handling guidelines.
- Providing friendly, professional service while working collaboratively with other hotel departments.
Working Hours
This is a shift-based position operating seven days a week.
Typical shifts may start as early as 7:00am, with evening shifts finishing at approximately 11:00pm. Flexibility to work weekends, bank holidays, and varying shift patterns is essential.
Desirable Skills
- Previous experience as a House Porter or within Housekeeping in a luxury hotel environment.
- Experience working within a 4-star or 5-star hotel is highly advantageous.
- Good organisational and time management skills.
- Flexible approach to duties and shift patterns.
- Basic spoken and written English to understand instructions and communicate effectively.
Equal Opportunities
CASNA is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates, regardless of background.
Right to Work
Applicants must have the legal right to work in the UK. Proof of eligibility will be required during the recruitment process.
Pay: £14.50 per hour
Work Location: In person
