Job Title: Account Director
Location: London, UK (1-2 days per month in office)
Salary: £45,000 - £55,000 per annum (+ £20,000 - £25,000 OTE)
Due to rapid growth within the business, we’re looking for an experienced Account Director to join our amazing Apprenticeships team at Leep Talent, part of Leep Group! This is an exciting opportunity to join a fantastic organisation making a difference within the community.
Our Account Directors will identify and develop new opportunities, approaches and solutions to key clients that allows for the expansion of our business offering. You will be confident, highly personable, with strong interpersonal and excellent communication skills, and an ability to build strong relationships, you will have exceptional commercial acumen and an entrepreneurial mindset to build strong value propositions for our clients.
Our focus is on technical pathways so to be successful you will need to be technically minded, comfortable talking about Tech and digital solutions, as well as be able to think strategically and creatively to generate new starts for our full range of apprenticeship offerings while ensuring a high level of client satisfaction.
Main Responsibilities
- Manage client stakeholders and increase apprenticeship revenue within a portfolio of strategic, large enterprise client accounts, delivering excellent client service and satisfaction with the support of the delivery.
- Increase revenues for each account through expanding the scope of programmes delivered to existing contacts and business areas as well as new business units to create growth in a full suite of pathway delivery.
- Build and maintain a healthy personal pipeline to deliver and exceed quarterly and annual target, generating new leads and building your network within your accounts.
- Support and coach colleagues while sharing best practice and contribute to the development and continuous improvement of systems, processes, and ways of working within the team.
- Work closely with delivery, compliance, and marketing teams, collaborating to deliver exceptional customer experience/satisfaction and consequently long-term client relationships and high account growth.
The Ideal Candidate
- Experience in a similar role in account management, particularly in the apprenticeships/training industry.
- Confident working with senior stakeholders, demonstrating presence and authority, with strong negotiation, influencing and closing skills.
- Strategic and creative thinker with strong problem-solving skills and the ability to navigate difficult / uncertain situations.
- Passionate about learning, self-development/improvement and open to feedback - we are an education company and are always learning ourselves.
Employee Benefits
- Competitive salary of up to £55,000.
- 31 days annual leave (inclusive of bank holidays) + an additional birthday day off.
- The opportunity to buy up to 5 days additional annual leave.
- 2 additional days of annual leave after 3 years of service.
- Free access to our Medicash healthcare plan.
- Employee of the month and yearly staff recognition awards.
- Summer and Christmas parties.
- Recognition of Grade 1 OTLAs.
- Continuing professional development opportunities.
- Most importantly, working for an organisation that cares!
If this sounds like the right opportunity for you, please don’t hesitate to get in touch!
About Leep Talent
As a national multi award-winning company operating for over 20 years, Leep Talent (formally Just IT) support learners through our unique offering of Apprenticeships, Recruitment and Training services. Having been acquired by Leep Group (formally The B2W Group) in 2022, the leading national adult learning and pre-employment training provider, we are now a group with social impact at its heart, enabling us to reach more learners and improve communities by putting people at the heart of everything we do. Our unique offering allows us to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group we are now supporting the training and development of over 12,000 people per year. We believe in investing in our staff, offering opportunities for professional growth, and fostering a culture of continuous improvement. You’ll be part of a forward-thinking team that values innovation and aims to deliver exceptional educational experiences for our learners.
All employees at Leep Group have a commitment to: Implement Leep’s Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristics; Take responsibility for one’s own professional development and participate in relevant internal and external activities; Implement the Leep’s health and safety policies and practices; Contribute to Leep’s commitment to continuous improvement as identified in Leep’s quality assurance systems; Be committed to Leep’s safeguarding procedures and high priority to be given to the safeguarding of learners. Leep Group is committed to safeguarding and promoting the welfare of all learners. We expect all staff to share this commitment and to actively uphold our safeguarding, equality, and diversity policies. Safeguarding training is provided for every employee, and robust safer recruitment practices are followed at all stages of employment. All applicants must have the right to work in the United Kingdom - proof of eligibility will be required as part of the recruitment process. Leep Group is unable to offer sponsorship for this role.
Learner-facing roles that involve working directly with learners will be subject to an Enhanced Disclosure and Barring Service (DBS) check, including relevant barred list checks. All other roles will require a Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process. The successful candidate must also complete all pre-employment vetting and will complete safeguarding training during their induction.
Job Types: Full-time, Permanent
Pay: £45,000.00-£55,000.00 per year
Benefits:
Experience:
- Account management: 1 year (required)
- Apprenticeship industry: 1 year (required)
Work Location: Hybrid remote in London EC3N
