We are a busy and well-established black taxi repairs and rental garage based in London, providing expert vehicle maintenance and reliable taxi hire services to a large and loyal customer base. We pride ourselves on delivering exceptional service and maintaining strong relationships with our drivers and clients.
Position Overview:
We are seeking a professional, well-spoken, and highly organised Receptionist to join our dynamic office team. This role is central to the day-to-day operations of the business and involves both customer-facing and administrative responsibilities. The ideal candidate will be confident, polite, and capable of handling a fast-paced environment—often dealing with demanding or impatient clients in a calm and respectful manner.
Key Responsibilities:
- Collect and record rent payments from drivers in a timely and accurate manner
- Chase late payments and maintain clear communication with drivers regarding rental terms
- Schedule and coordinate MOTs, vehicle overhauls, and other maintenance appointments
- Answer incoming calls and respond to general enquiries professionally
- Greet visitors and drivers, ensuring a welcoming and organised front-of-house experience
- Maintain up-to-date records and logs using basic office software
- Support the wider office team with general administrative tasks as required
Requirements:
- Excellent verbal and written communication skills
- Strong organisational skills and attention to detail
- Polite, professional, and calm under pressure
- Previous experience in a receptionist or administrative role preferred
- Confident using Microsoft Office and other basic computer systems
- Able to manage multiple tasks efficiently in a busy work environment
- Experience in the automotive or taxi industry is an advantage but not essential
Working Hours:
Full-time hours, Monday to Friday (exact hours to be discussed)
Job Types: Full-time, Part-time, Temporary, Zero hours contract
Pay: £80.00-£100.00 per day
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person