Location: Elland Road, Leeds
Contract: Casual (Matchdays Only)
Application Deadline: 21st July 2026
What You’ll Be Doing
We are looking for caring, approachable, and proactive individuals to join our Matchday Safeguarding Team as Matchday Wellbeing Support Officers.
This important role focuses on supporting the welfare and safeguarding of children, young people, adults at risk, and vulnerable supporters attending Leeds United home fixtures. Working as part of the wider Matchday Wellbeing Team, you will help promote a safe, inclusive, and welcoming environment for all visitors to Elland Road.
The successful candidate will be passionate about safeguarding, confident communicating with a wide variety of people, and able to remain calm and professional in a fast-paced matchday environment.
Key Responsibilities:
Attend all Leeds United home fixtures and provide welfare and safeguarding support where required.
Take a proactive approach to safeguarding children, young people, and adults at risk.
Support the delivery of a positive safeguarding culture across matchdays.
Identify, report, and record safeguarding concerns in line with Club policies and procedures.
Use the MyConcern system to log safeguarding reports and actions accurately.
Work closely with fellow Wellbeing Support Officers and the Disability Liaison Officer (DLO) to support vulnerable supporters.
Remain vigilant and observant throughout matchdays, responding appropriately to welfare concerns.
Maintain confidentiality and handle sensitive information professionally.
Ensure all safeguarding, welfare, health & safety, and equality procedures are followed.
Attend mandatory safeguarding training and ongoing professional development sessions.
Carry out any other reasonable duties to support the Matchday Safeguarding Team.
What We’re Looking For
You’ll have:
Excellent communication and interpersonal skills.
A calm, professional, and approachable manner.
Strong observational skills and attention to detail.
The ability to remain composed under pressure.
Confidence working independently and using your own initiative.
Good organisational and time-management skills.
A flexible and adaptable approach.
A commitment to confidentiality and data protection.
A positive attitude and willingness to learn.
Experience
Experience working with children, young people, and/or adults at risk.
Experience within a safeguarding, welfare, education, health, social care, community, or support environment.
Experience applying safeguarding policies and procedures.
Experience supporting individuals in a customer-facing or public environment.
Experience working as part of a team in a fast-paced setting.
Qualifications
FA Safeguarding Children Certificate.
FA Welfare Officer Certificate.
Safeguarding training and/or relevant safeguarding experience.
Understanding of a child-centred approach to safeguarding and welfare.
Why Should You Join Leeds United?
Whether you are on the pitch or behind the scenes here, we’re united by passion, pride, and a drive to always improve. You’ll be joining a supportive team where your voice is valued and your development matters.
In return for your dedication, you’ll receive a competitive salary package and pension scheme, along with a range of exciting benefits perks.
If you’re looking to take the next step in your career and want to be part of a club that’s as committed to its people as it is to performance, we would love to see your application.
Deadline: 21st July 2026
