Meticulously restored, Roch Castle offers five‑star Visit Wales Guest Accommodation, a spectacular location and bespoke customer service. As Housekeeping Assistant, it will be your responsibility to attend to our guests for all their needs, from serving their breakfast through to servicing their room and checking them in and out for their stay.
Shifts are 7.30am–3.30pm or 11am–7pm, with 2–3 shifts available per week, though this may vary.
The role entails:
- Checking guests in and out
- Cleaning, maintaining and restocking guest rooms, public areas and back of house areas to our high company standards.
- Ensuring all public areas are clean and welcoming to guests at all times.
- Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Work at an efficient pace to ensure guest rooms are completed prior to their arrival.
What we can offer you:
- An Employee Assistance Programme, with potential for complimentary counselling sessions
- Free Parking
- Gym & Health Membership when 6 month probation passed
- Workplace Pension
- Share of Gratuities, (excludes senior managers)
- Employee Recognition and Reward Scheme, with £50 shopping voucher
- £55 Low Season Room Rate for employees
- £95 Low Season Friends and Family Room Rate
- 25% employee discount off food at Blas Restaurant, Twr y Felin Hotel
- Employee referral programme with bonuses for introducing new employees - £100 after 6 months in role
- Onsite therapy treatments - employee rate of £45 per hour
- Unpaid leave, sabbatical opportunities
- TOIL system for salaried employees
Pay: £12.85 per hour
Benefits:
- Employee discount
- Flexitime
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
Ability to commute/relocate:
- Haverfordwest SA62 6AQ: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
