Job Overview
Join our team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, coordinating communication between patients and dental professionals, and ensuring the smooth operation of the front office. Your organizational skills and proactive approach will help create a friendly, efficient environment that encourages patient trust and satisfaction.
Duties
- Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk in
- Schedule, confirm, and reschedule appointments using dental practice management software
- Handle patient check-in and check-out processes accurately and efficiently
- Manage incoming calls, answer inquiries, and direct messages to appropriate team members
- Maintain accurate patient records, update personal information, and process insurance details
- Assist with billing procedures, including processing payments and submitting insurance claims
- Coordinate communication between patients, dental staff, and external providers to ensure seamless care delivery
Requirements
- Prior office experience or administrative experience is highly desirable to ensure smooth daily operations
- Excellent communication skills with a friendly and professional demeanor
- Strong organizational abilities with attention to detail in managing schedules and records
- Ability to multitask effectively in a fast-paced environment while maintaining a positive attitude
- Proficiency in office software applications such as Microsoft Office or similar tools
- Ability to handle sensitive patient information with confidentiality and discretion
Benefits:
Application question(s):
- Previous Dental receptionist experience required
Work Location: In person
