We’re pleased to be recruiting for an Operational Manager of Extra Care & Floating Support to join our Housing Team, covering South & West Wales. In this role, you’ll lead and empower teams delivering Extra Care and Housing Support Grant (HSG) Floating Support services, driving excellence in housing management, contributing to key objectives, managing crises, and shaping policies and procedures to continuously improve service delivery.
Overview:
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Job Title: Operational Manager of Extra Care & Floating Support
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Hours: 35 hours, Full Time, Permanent
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Salary: £49,163.00 per annum
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Location: South & West Wales
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Requirement: Full driving licence and access to a vehicle
Closing Date: 3rd July
Interview Date: 28th July
There will be an informal conversation on 14th July prior to interviews.
About the role
As an Operational Manager of Extra Care & Floating Support, you will provide senior operational leadership across services, ensuring high-quality, person-centred support delivery. You will lead and inspire teams, manage performance, and oversee compliance, quality assurance and service development.
The Operational Manager of Extra Care & Floating Support will work closely with internal departments and external partners, including local authorities and commissioners, to strengthen partnerships and drive innovation. You’ll also contribute to budgets, policies and continuous improvement, ensuring services meet contractual and organisational objectives.
This is an exciting opportunity for an experienced Operational Manager of Extra Care & Floating Support to make a real impact across multiple communities.
About you
We’re looking for a proactive and compassionate leader with experience in housing, Extra Care, Floating Support, or related sectors such as mental health or social care.
As an Operational Manager of Extra Care & Floating Support, you will demonstrate strong leadership, communication and analytical skills, with the ability to problem solve and manage change effectively. A commitment to values including kindness, trust, accountability and innovation is essential.
We welcome previous experience working as:
Housing Manager, Service Manager, Support Manager, Registered Manager, Care Manager, Operations Manager, Project Manager, Community Manager or similar roles with transferable skills relevant to an Operational Manager of Extra Care & Floating Support.
Why join us?
As a values-driven organisation we offer a comprehensive and rewarding benefits package designed to support your wellbeing, invests in your development, and supports you to make a real and lasting difference to the lives of the people and communities we serve.
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28 days annual leave (excluding Bank Holidays), increasing up to 33 days with long service.
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Free DBS
- Free Healthcare Cash Plan
- 24/7 Employee Assistance Programme
- Eligibility to apply for a Blue Light Card
- Fully funded and supported Training (if not already achieved), Career Progression
- Life Assurance 3x salary
- Pension scheme with up to 8% organisation match opt-in
- Enhanced Sickness and Maternity/Paternity leave pay
How to apply
If you’re ready to take the next step as an Operational Manager of Extra Care & Floating Support and want to lead meaningful services that transform lives, apply today!
Please feel welcome to contact Ray Davies Head of Specialised Housing and Support on who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Caredig, 43 Walter Road, Swansea SA1 5PN
Telephone: 01792 460192
Email: [email protected]
