Location: Northampton
Job Type: Full time, Permanent
Pay: £14.00 per hour
Hours: Monday to Friday, 9:00am to 6:00pm, including a 1 hour unpaid lunch break
Probation: 6 months, as set out in the employment contract
We are looking for a reliable, organised and professional Office Administrator / Customer Service Assistant to join our team in Northampton.
The successful candidate will support the daily running of the office, deal with customers and assist with the planning and coordination of services.
Main Duties
Answering incoming telephone calls in a professional manner
Dealing with customers, members of the public and service enquiries
Booking and organising service appointments for customers
Preparing and maintaining daily office schedules and service agendas
Responding to customer queries, requests and complaints
Keeping office records accurate and up to date
Supporting the management team with general administrative tasks
Communicating with staff, customers and suppliers when required
Helping to ensure the office runs smoothly on a daily basis
Requirements
Good spoken and written English
Confident telephone manner
Good organisational and time management skills
Ability to deal with customers politely and professionally
Basic computer skills, including email and office administration systems
Ability to work independently and as part of a team
Previous office, customer service or administration experience is desirable, but not essential
What We Offer
£14.00 per hour
Full time employment
Monday to Friday schedule
Regular working hours
Workplace based in Northampton
Paid annual leave in accordance with UK statutory entitlement
Employment contract provided in accordance with UK employment law
6 month probationary period, with performance and suitability reviewed during this period
Equal Opportunities
We are an equal opportunities employer. We welcome applications from all suitably qualified candidates and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
How to Apply
Please apply through Indeed with your CV and a short message explaining your experience and availability.
Tipo de vaga: Tempo Integral
Pagamento: £14,00 - £15,00 por hora
Localização do trabalho: Presencial
