About us
Masteroast Coffee Company Ltd is an independently owned coffee roasting and packing facility,
Offering an unrivaled range of coffees and private label packing solutions since 1981. With over 40 years of expertise, experience
and understanding of the coffee market.
Core Responsibilities: Processing customers orders received. Communicate with customers by phone and email to discuss orders and queries including complaints. General administration in connection with orders received and dispatching orders (printing sales dockets).
Key Tasks
- Taking customers orders by phone, e-mail and on-line and placing those orders on the planning system.
- Preparing sales dockets in readiness for dispatch.
- Answering phone calls and e-mails relating to customer inquiry's and complaints.
- Communicating with customers regarding the time-line for production of their order.
- General sales administration duties.
Shift pattern Monday - Friday 9.00am - 17.15pm
Job Type: Full-time
Pay: From £25,610.65 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- customer service: 1 year (preferred)
Work Location: In person
