Job Summary:
We are looking for an enthusiastic Endoscopy Site Lead who has overall responsibility and accountability for the safe, effective and efficient running of the endoscopy site. This includes operational leadership of the service, oversight of staffing levels, recruitment activity, equipment management and sourcing, stock and consumables, clinical standards, patient safety, governance and compliance with relevant professional, regulatory and organisational requirements.
The post holder will provide strong, visible and compassionate leadership to the endoscopy team, ensuring a positive culture of accountability, quality improvement and professional development. They will work closely with the Lead Nurse, Clinical Services Manager and wider leadership team to ensure policies, guidelines, protocols and best practice standards are implemented consistently across the site.
Main Duties and Responsibilities:
- Assume overall responsibility and accountability for the day-to-day operational running, clinical leadership and performance of the endoscopy site.
· Lead the delivery of a safe, effective, high quality endoscopy service within agreed operational, financial and regulatory requirements.
· Lead a culture of continuous quality improvement, evaluating standards of care, identifying risks and driving improvements in clinical practice, patient experience and service performance.
· Provide expert clinical and operational advice to the endoscopy team, ensuring practice is evidence based, aligned to current guidance and delivered consistently across the site.
· Help support nursing research and maintain own knowledge, skills, expertise and experience.
· Support the lead nurse in the development, maintenance and review of nursing care pathways.
· Contribute to, and where appropriate lead, the development and implementation of the Endoscopy Unit philosophy, strategy, policies and standard operating procedures.
· Provide strong leadership, supervision, teaching and mentoring for registered nurses, nurse endoscopists, healthcare assistants and support staff, ensuring training, competency and mandatory study requirements are planned and maintained.
· Ensure all endoscopy staff receive regular 1:1s, annual appraisals, performance reviews and professional development plans, with clear objectives and follow-up actions.
· Lead and support recruitment activity for the endoscopy site, including workforce planning, vacancy identification, shortlisting, interviewing, induction and onboarding of new team members.
· Manage HR-related issues in line with organisational policy, escalating where appropriate and ensuring matters such as absence, conduct, capability, probation, wellbeing, return to work processes and performance concerns are addressed promptly and professionally.
· Ensure the smooth running of the department by taking responsibility for safe staffing, rota planning, skill mix, escalation of workforce gaps and effective deployment of staff across the service.
· Maintenance and review of health promotion literature and information for patients.
· Lead on the sourcing and procurement of endoscopy equipment, consumables and medical supplies in line with operational need, budgetary requirements and procurement processes.
· Take overall responsibility for equipment management, including maintenance schedules, asset tracking, service contracts, fault reporting, replacement planning and ensuring equipment is safe, available and fit for purpose.
· Participate and assist with endoscopic procedures.
· Liaise with other primary care and secondary care endoscopy units to ensure effective communication and share best practice, ensuring the unit operates in accordance with BSG guidelines.
· Help support the lead nurse in establishing effective communication links with other primary care practitioners within the practice and attend appropriate endoscopy meetings.
· Liaise with patient services department to organise endoscopy lists and act as a resource for urgent referrals and queries.
· To support and participate in the investigation and resolution of complaints and adverse clinical incidents, ensuring appropriate action is taken to prevent recurrence.
· To participate in the submission of GRS reports.
Qualifications/Skills and competencies
- Registered healthcare professional with appropriate endoscopy experience and clinical credibility
- Educated to degree level or able to demonstrate equivalent experience, with evidence of recent professional development
- Strong knowledge of working within an endoscopy unit, including governance, patient safety, infection prevention, decontamination standards and relevant professional guidance
- Proven leadership or managerial experience, with the ability to lead, motivate, support and hold staff to account
- Experience of staff management, recruitment, induction, supervision, appraisals, performance management and HR processes
- Excellent communication, influencing, decision-making and conflict resolution skills
- Ability to manage staffing levels, rotas, skill mix, resources, stock, equipment and operational priorities effectively
- Knowledge of equipment management, servicing, maintenance, sourcing and procurement processes
- Basic IT skills and ability to work with online programmes such as SystmOne
About us:
LivingCare Group is a set of companies that operate across various health services and portfolios. We have extensive experience of developing and delivering NHS care and have a growing portfolio of private provision. We work across GP practices and within our own centres in Yorkshire.
Our services are developed in response to local demands across the health economy and in line with the NHS governance and contractual requirements.
Why Choose us?
Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.
We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.
Here at LivingCare we are an equal opportunities employer with a strong commitment to the health and wellbeing of all our colleagues.
We are also proud to be a Disability Confident Committed Employer (Level 1).
Find out more about Disability Confident at: www.gov.uk/disability-confident #DisabilityConfident
What we offer our employees:
Free onsite parking.
Quality working environment
Flexible working
Day off for your birthday
Work life balance is a priority here at LivingCare, with services running at sociable times.
Blue Light Card NHS discount at a range of shops and restaurants
Access to the Employee Assistance Programme
Annual pay review
Culture matrix programme: we organise special events every month to support our teams
Celebrating success: this programme gives rewards to our team member who have gone above and beyond
Supermarket vouchers: we give these out every month as part of our supermarket sweep competition
LivingCare Behaviours and Values:
Living Care has a set of core values which we expect all staff to demonstrate. Building on these we have developed a set of expectations that we expect all team members to demonstrate.
Managing yourself and others:
Take care of your own wellbeing and that of your staff
Manage yourself and your emotions
Share your knowledge and experience
Use appropriate language when communicating to others to ensure they understand
Be decisive
Be positive – focus on what you can do and why something will/could work
Actively seek feedback and act on it (where appropriate)
Know when to step in and do it yourself and when to leave others to have a go
Be self aware: know your strengths and development needs and look for ways to develop
Be visible
As a company who supports equality and diversity, LivingCare encourage applications from all candidates regardless of their age, gender including reassigned gender, relationship status, maternity, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Work Location: In person
