Collingwood Health is seeking an enthusiastic and motivated Customer Service Relations Administrator to join our growing Operations Department. This is a full-time, office-based role where you will report directly to the Operations Manager and play a key part in supporting the smooth day-to-day running of the department.
If you have strong administrative skills, excellent attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.
Slough, Berkshire (Office-based)
Full-time – 37.5 hours per week, Monday to Friday
Responsibilities:
- Answer incoming phone calls and respond to emails in a professional manner
- Provide reception cover when required
- Enter and maintain accurate data in our patient management system (G2)
- Support coordination of projects to ensure timely delivery
- Assist departmental clinics with administrative support as needed
- Maintain electronic filing systems and organise documentation
- Complete daily operational checks
- Outbound calls
- Generate and review recall reports
- Handle sensitive data in line with GDPR regulations
Requirements:
- Previous experience in an administrative or office-based role (preferred)
- Strong organisational skills with excellent attention to detail
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and prioritise workload efficiently
- A proactive team player who can perform well under pressure
- Professional and reliable approach at all times
- Experience within the Occupational Health industry (desirable but not essential)
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications associated with the role.
About Collingwood Health Ltd
Collingwood Health has a rich and unique heritage within Occupational Health, with roots tracing back to 1947—pre-dating the NHS—when it became one of the first recognised Occupational Health providers in Britain.
The organisation evolved through two historic pathways:
- Corporate Health, originally founded as a charity with clinics across Slough and the South East
- EEF Occupational Health, developed from the industrial sector and British Steel
Following acquisitions in 2011 and 2015, these organisations now operate under the unified Collingwood Health brand, continuing to lead and innovate within occupational health services.
Due to the volume of applications, we will only contact shortlisted candidates. Please note we do not accept applications via Agencies.
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Job Types: Full-time, Permanent
Pay: £24,784.50 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
