Overview
We are seeking a dedicated and professional GP Receptionist/Administrator to join our healthcare team. This vital role involves providing exceptional front-desk support, managing patient appointments, and ensuring the smooth operation of the practice. The ideal candidate will possess strong organisational skills, a friendly demeanour, and experience in office or administrative settings.
Responsibilities
- Greet patients warmly and professionally upon arrival at the practice
- Manage appointment scheduling, confirmations, and rescheduling efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and correspondence
- Process patient payments and assist with billing procedures
- Support the clinical team with administrative duties as required
- Ensure the reception area remains tidy, welcoming, and well-organised
Requirements
- Previous office or administrative experience is highly desirable
- Strong organisational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Proficiency in using office software programmes (e.g., MS Office)
- Friendly, professional demeanour with a commitment to patient confidentiality
- Ability to prioritise tasks effectively and manage time well
This role is ideal for individuals seeking a rewarding position within a healthcare setting, offering opportunities for professional development and meaningful contribution to patient wellbeing.
Pay: £24,420.00-£38,522.02 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
