Job Summary
We are seeking an enthusiastic and professional Server/Waitress to join our vibrant hospitality team. The ideal candidate will deliver exceptional guest service, ensure a welcoming atmosphere, and contribute to a memorable dining experience. This role offers an excellent opportunity for individuals passionate about food, beverage service, and guest relations to develop their skills within a dynamic environment.
Duties
- Greet guests warmly upon arrival and provide attentive table service throughout their visit
- Take accurate food and beverage orders, ensuring special dietary requirements are accommodated
- Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness
- Upsell menu items to maximise sales opportunities and enhance guest satisfaction
- Assist with setting tables, refilling water glasses, and clearing used dishes promptly
- Maintain knowledge of menu items, ingredients, and daily specials to answer guest queries confidently
- Ensure compliance with food safety standards and hygiene regulations at all times
- Collaborate with kitchen staff to ensure timely delivery of orders and resolve any issues promptly
- Handle cash or electronic payments accurately and efficiently
- Contribute to a positive team environment by supporting colleagues during busy periods
Qualifications
- Previous experience in japanese restaurant or hospitality service is desirable but not essential; training will be provided for suitable candidates
- Knowledge of food safety standards and basic food preparation skills are advantageous
- Strong organisational skills with the ability to manage time effectively during busy service periods
- Excellent guest service skills with a friendly, approachable manner
- Basic maths skills for handling bills and transactions accurately
- Kitchen or culinary experience is a plus but not mandatory
- Ability to work efficiently under pressure while maintaining attention to detail
- Flexibility to work shifts including evenings, weekends, and holidays as required
This role offers an engaging environment where your hospitality talents can flourish, providing valuable experience in the foodservice industry while delivering outstanding guest experiences.
Benefits:
- Discounted or free food
- Employee discount
- Flexible schedule
- Store discount
Work Location: In person