Account Manager

Zenzero Solutions
L’Epinel

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Job details

Permanent

Qualifications

Sales
Sales administration
Bachelor's degree
IT
Account management
Marketing

Full job description

Account Manager

As part of a growing sales team, you will work with our Account Management team to create long-term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems.
Experience in a complex sales and account management capacity
Experience in the IT and Managed Services industry
Bachelor's degree preferred

Actively pursue relationships with the existing customer base
Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base
Provide timely and accurate response to customersâ€™ required proposal and/or bid requests
Propose and present new solutions, promoting Zenzero and the products and services that are offered
Follow up on all sales leads and requests in a timely and effective manner
Meet or beat sales targets
Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis
Maintain CRM activities, opportunities and forecasting
Attend handover and kick-off meetings with operations when required
Attend and participate in sales and account management meetings
Attend external meetings and networking functions as needed
Travel as needed to meet with existing and prospective customers.

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