Job Summary
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be responsible for providing exceptional front-desk support, ensuring smooth patient flow, and maintaining efficient administrative operations within the practice. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a caring and patient-focused environment.
Duties
- Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere
- Manage appointment scheduling, cancellations, and reminders using practice software
- Answer incoming calls promptly and courteously, directing enquiries appropriately
- Maintain accurate patient records and update information as necessary
- Handle administrative tasks such as electronic filing, photocopying
- Collect and process payments in accordance with practice procedures
- Ensure the reception area remains tidy, organised, and welcoming at all times
- Adhere to confidentiality protocols and data protection regulations
Qualifications
- Previous office experience is essential, ideally within a healthcare or similar environment
- Reception experience demonstrating organisational skills and attention to detail is highly desirable
- Excellent communication skills, both written and verbal
- Proficiency in using office software such as Microsoft Office Suite or equivalent
- Ability to remain calm under pressure and handle multiple tasks efficiently
- Friendly demeanour with a professional attitude towards patients and colleagues
- Organised approach with strong time-management skills
This position is ideal for individuals seeking a rewarding role in healthcare administration, offering opportunities for professional growth within a supportive team environment.
Job Type: Part-time
Pay: £13.20 per hour
Work Location: In person
