Job Ref: CRI3516
Branch: Holiday Inn Express London - Heathrow T5
Location: Holiday Inn Express London - Heathrow T5, Slough
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Hours per week: Zero
Posted date: 26/06/2026
Closing date: 07/08/2026
About Us
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Why join Crimson Hotels-
- Discounted stays around the world
- Free meal on duty + unlimited hot drinks
- Paid day off for your Birthday
- Employee Assistance Programme and wellbeing initiatives
- Learning and development opportunities for career progression
- Recognition and reward schemes
Our Values
We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
As part of the Crimson Hotels Group, you will join the team of Holiday Inn Express London – Heathrow T5 hotel, a 300-room hotel which is perfect for business or leisure stays. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.? .?
What your day will look like?
You’ll start your day by warmly welcoming and checking in guests, ensuring all their details are accurately entered into our system. Throughout the day, you’ll assist guests with any needs they may have during their stay, answer phone calls, take payments, and make any necessary changes to reservations. You’ll also play a key role in resolving guest complaints in a professional and timely manner, helping to ensure a smooth and enjoyable experience for all.
What You’ll Bring?
We’re looking for a friendly and organized Receptionist who enjoys welcoming guests and providing outstanding customer service. You will have excellent communication skills, both written and verbal, with the ability to create memorable experiences for our guests. You’ll be confident in using technology and comfortable working in a fast-paced environment. Ideally, you’ll have previous experience in hospitality or a similar customer-facing role. You will lead by example-demonstrating our values through outstanding customer service, teamwork, and a positive, solution-focused attitude.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Ready to join us? Apply now and let’s grow together.
Located just 10 minutes from Heathrow Terminal 5, Holiday Inn Express – Heathrow T5 is a 300-room hotel is well-suited for both business and leisure stays. Guests can enjoy a complimentary Express Start Breakfast, on-site paid parking, and an on-demand paid shuttle service to and from the airport.
For leisure, popular attractions such as Windsor Castle, Windsor Racecourse, and LEGOLAND® Windsor Resort are only a short drive away, making the hotel an excellent choice for families. After a busy day, guests can relax with food and drinks in the Great Room Restaurant Bar.
The hotel is also close to major business hubs including Balfour Beatty, Travelport, DHL, Royal Mail, and Slough Trading Estate, with convenient access to the M25, M40, and M4, just outside the ULEZ zone. Slough Station provides direct train connections to London Paddington in just 20 minutes.
For meetings and events, the property offers three versatile meeting rooms accommodating up to 120 guests, ideal for corporate events, private dinners, and social gatherings.
Sustainability
The Holiday Inn Express – Heathrow T5 is Green Key Accredited. This accreditation truly highlights the hotel’s ongoing commitment to helping reduce their impact on the environment wherever they can.
