About the company
Pryme is a multi-currency fintech platform designed to empower individuals and businesses with seamless, innovative financial solutions for personal and business accounts. We are redefining global banking for a new generation by enabling effortless cross-border transactions, flexible multi-currency management, and tailored financial products that meet the unique needs of our users. At Pryme, our culture is built on four core pillars: Ownership, where every team member takes responsibility for their work and its impact; Taking Steps, encouraging bold and proactive actions toward solving challenges; Collaboration, fostering teamwork and shared successes; and Making Things Happen, delivering results with a relentless focus on execution. By driving global impact while maintaining local relevance, we strive to make banking accessible, efficient, and meaningful for our customers worldwide.
About the role
We are looking for an energetic and personable Community Support Manager. This role is dedicated to building and nurturing relationships across professional networks, hosting interactive sessions, and leading thought-provoking discussions. The ideal candidate will be passionate about driving community engagement, expanding our professional ecosystem, and shaping conversations that highlight our role as an industry leader.
Key Responsibilities:
Lead Community Engagement Efforts
-
Foster meaningful connections by bringing together professionals, thought leaders, and influencers within the fintech space.
-
Organise and host gatherings, both in-person at our office and virtually, to encourage knowledge-sharing, innovation, and collaboration.
Be the Voice and Face of the Brand
-
Serve as the company’s ambassador, engaging with the community to reflect our mission and values.
-
Shape our public narrative by facilitating discussions that address industry trends, challenges, and opportunities.
Collaborate Across the Ecosystem
-
Partner with external organisations, institutions, and industry groups to build a dynamic and expansive community network.
-
Represent our brand at industry events and roundtables, acting as a key point of contact and thought leader.
Drive Strategic Partnerships
-
Identify and cultivate partnerships with professionals and organisations that align with our business goals.
-
Engage with community stakeholders to create collaborative opportunities that elevate our impact and extend our reach.
Content Development and Storytelling
-
Develop engaging content for community discussions and curate topics that resonate with our audience, including current fintech trends, professional growth, and best practices.
-
Work closely with the marketing team to amplify key insights from conversations, making them accessible across various channels.
Feedback and Growth Strategy
-
Gather insights from community interactions to inform our growth strategies and improve our engagement initiatives.
-
Collaborate with internal teams to share community feedback, helping to refine our approach and drive continuous improvement.
What We’re Looking For:
-
Experience in community engagement, public speaking, or partnership management, ideally within a fast-paced environment.
-
Exceptional interpersonal skills with the ability to connect with diverse groups and drive inclusive discussions.
-
A natural curiosity about fintech, with the ability to stay updated on industry trends and communicate insights effectively.
-
Strong organisational and project management skills, adept at juggling multiple conversations and partnerships.
-
A strategic mindset with a passion for creating a thriving, engaged community around the brand.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.
