Hospitality Assistant
Permanent, minimum 32 hours per week over 5 days, weekdays and weekends, early, day and evening shifts
£13.00 per hour – pay review in November
In return for your hard work and commitment, you’ll enjoy a wide range of benefits, including:
- Competitive rates of pay – reviewed annually
- Generous holiday - 33 days
- Generous Pension Scheme – with 10% Employer Contribution
- Substantial ‘Death in Service Benefit’ – equal to 4 x your annual salary
- Staff discount – 20% in all our outlets
- Staff gym – free to use and well-equipped
- Staff meals – free meal and a range of hot drinks whilst working, plus subsidised snacks
- Free parking
- Free electric car charging
- Free staff social events
- Employee Assistance Programmes – free of charge support that includes telephone counselling, GP consultation service and bereavement support
Located at the centre of a picturesque valley on the edge of Dartmoor National Park, Buckfast Abbey is home to a community of Roman Catholic Benedictine Monks, who live their lives of prayer, work, and study according to the ancient rule of St Benedict.
The heart of our site is the Abbey Church and Monastery – the place in which the Monastic Community lives and prays at various times throughout the day. Our site is historic – the original Abbey being founded in 1018 AD.
Today, our site is a flourishing complex of buildings which the monks have continually developed to aid them in realising their vision for Buckfast - to be a national centre of witness to God, and the Roman Catholic faith. To that end, the community places a great value upon hospitality and welcomes hundreds of thousands of visitors each year.
Our site includes beautiful gardens, restaurants, a retail outlet, hotel and other guest accommodation, a large conference centre, an education centre and produce production facilities. To aid them in operating and maintaining the site, the community employs around 130 members of staff and offers a variety of interesting career opportunities that are valued with competitive pay and an excellent benefits package.
Our staff are not required to share the religious beliefs of the Monastic Community, but those beliefs shape our ethos and working culture, so we require all staff to have empathy with and uphold our values: Respect, Integrity and Excellence.
Warm and welcoming hospitality is at the heart of what we offer, and we are dedicated to delivering excellence to our visitors.
We are very proud of our fabulous hospitality venues – Grange restaurant, Abbot’s Way café, Northgate House hotel and San Benedetto’s restaurant, and a busy Conference Centre. This postholder will enjoy a varied schedule, working across all our venues, front of house and back of house, including some housekeeping, depending on business need.
We are passionate about exceeding our visitors’ experience and are looking for our next ‘Hospitality Hero’!
If you:
- Have a highly flexible approach to work, with the ability, willingness and experience (some previous experience is ) of turning your hand to all aspects of hospitality – serving beverages, waiting tables, simple food preparation, processing payments, cleaning, kitchen assistant duties and housekeeping
- Have the flexibility the role requires - combination of weekdays and weekends, early, day and evening shifts with additional, reasonable flexibility to work additional hours when required
- Have a positive, ‘can do’ attitude and permanent smile!
- Are a true team player who is punctual and reliable, quick to learn, and can be relied upon to follow instructions, schedules and processes with minimal supervision
- Can integrate into multiple teams
- Are comfortable and confident with front of house (public facing) duties and have high standards of personal presentation and hygiene
- Are highly self-motivated, with the ability to see what needs to be done and take ownership for completing the task
- Can work quickly and efficiently, without compromise to standards
- Have the energy and stamina to be kept moving and busy all shift
- Have health, safety, environmental and safeguarding awareness and focus
- Have personal values that align to our company values
- Have a Basic Food Hygiene certificate (desirable, but can complete in post)
We want to hear from you!
We’re looking to fill this role as soon as possible so please don’t delay in applying to avoid disappointment!
Buckfast Abbey is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We strive to recruit colleagues who share this commitment to safeguarding and we therefore apply robust procedures to support this, including DBS screening, and all employees receive safeguarding awareness training.
For more information, or to request an informal discussion about the role, please contact us: [email protected]
Pay: £13.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay
Work Location: In person
