The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
The Planning Executive is responsible for managing events from the point of contract signature through to delivery, ensuring a seamless client experience and operational excellence within the hotel.
What You'll Be Doing
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Taking ownership of events once contracts are signed and managing them through to execution
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Ensuring the smooth planning and operational handover of all events
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Collecting and confirming final event details within agreed timelines
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Preparing and issuing accurate BEOs and event documentation
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Attending and leading final details meetings with clients
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Participating in weekly function sheet meetings with hotel operational teams
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Working closely with M&E Operations, Chefs, Reception, AV, and other relevant departments to ensure alignment
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Proactively identifying and driving upsell opportunities to maximise event revenue
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Ensuring all client requirements are clearly communicated and delivered to agreed standards
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Monitoring changes, amendments, and special requests to maintain accuracy and compliance
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Supporting operations team for M&E greet as required
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Supporting post-event follow-up where required
What You'll Bring
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Strong organisational and time-management skills
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Excellent attention to detail and ability to manage multiple events simultaneously
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Clear and confident communication skills, both written and verbal
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Commercial awareness with the ability to identify upsell opportunities
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A collaborative mindset, working effectively across departments
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Confidence in client-facing meetings and relationship management
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Ability to work under pressure & think outside of the box whilst while maintaining accuracy
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Knowledge of Opera Cloud or similar event management systems (preferred)
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
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Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
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Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
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Refer a Friend – Earn up to £1000 when friends join our team
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Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
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On-Site Mental Health First Aiders
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24/7 Employee Assistance Line – Free, confidential advice
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Be Well Platform – Our Online fitness and wellness resources
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Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
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‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
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Social & Seasonal Events – Fun, inclusive celebrations
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People Council – A platform for every voice
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Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
