The Alchemist Spa at the Woolacombe Bay Hotel is looking for a Spa Receptionist to provide a first class welcome to our spa guests joining us for spa days, treatments, consultations and to buy retail products.
We require a Part time receptionist to join us.
This role will mainly be 3 days a week to include one weekend day.
There may be more hours for holiday cover.
Responsibilities:
- Acknowledge and respond to relevant guest queries, needs, and expectations
- Suggest and promote spa products or additional services
- Uphold hygiene standards and follow health and safety regulations
- Create a calm environment for guests to relax, unwind and forget their day
- Welcoming clients arriving for treatments and spa days in a professional and friendly manner
- Responding to telephone & email enquiries
- Ensuring the spa area remains clear & tidy at all times
- Having a full understanding of all treatments and products offered
- Good level of IT Knowledge required
- Knowledge of the beauty industry preferable
- Ability to multi task and prioritise work loads
Sound like you?
- Passionate about wellbeing
- Motivated to make a difference in guests’ lives
- Enthusiasm to take up opportunities
- Reliable, honest, genuine, and authentic
- Excellent verbal and written English
- Intuitive, empathetic, and flexible
- Basic IT skills for scheduling/amending appointments
Job Types: Part-time, Permanent
Pay: £10.85-£12.70 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Woolacombe EX34 7BN: reliably commute or plan to relocate before starting work (required)
Work Location: In person
