Location: Fetter Lane / City of London
Salary: £45,000 per annum
Contract Type: Full-time
Working Hours: 40 hours per week
Working Days: Monday-Friday
Shift Pattern: Monday-Friday, 40 hours per week
Holiday Entitlement: 25 days, plus public holidays
About the Role
Bennett Hay is looking for an experienced and passionate Hospitality Manager to join our team in a prestigious corporate environment in the City of London.
This is an exciting opportunity for a hospitality professional with a strong background in high-end service, fine dining and event planning. You will take responsibility for delivering an exceptional hospitality experience for clients and partners, while leading and developing a strong team.
You will play a key role in maintaining the highest standards of service, food safety and health & safety, while working closely with colleagues across departments and the client team.
Key Responsibilities
- Manage all health & safety and food safety requirements within your immediate area, including allergens and COSHH.
- Deliver an outstanding, consistently high level of service to clients and partners.
- Lead by example and promote a strong service-focused culture within the team.
- Build effective communication and positive working relationships across all departments and with the client team.
- Recruit, develop and maintain a strong direct-report team.
- Lead, motivate and support colleagues to achieve consistently high service standards.
- Support the planning and delivery of events, ensuring every detail is managed to a high standard.
- Demonstrate flexibility and adaptability across the hospitality operation.
- Maintain the highest standards of presentation, attention to detail and professionalism.
- Ensure all relevant food safety, health & safety and allergen procedures are followed.
What We’re Looking For
- Proven experience leading a team within a 5-star or high-end hospitality environment.
- Strong fine-dining experience with excellent attention to detail.
- Experience in event planning and delivery.
- Excellent communication and interpersonal skills.
- Strong wine knowledge.
- A genuine passion for delivering high-end service.
- Highly organised, proactive and able to manage competing priorities.
- A confident leader who leads by example.
- Food Safety, Health & Safety and Allergen training to a minimum of Level 2; Level 3 qualifications would be an advantage.
- A flexible and adaptable approach, with the ability to respond positively to changing operational requirements.
Benefits
- On-site gym access
- Cycle parking
- Great company benefits
- Pension and life assurance
- Health cash plan for you and your dependents
- Cycle to work scheme
- Opportunities for professional growth
- Friendly work environment with a sense of community
- Holiday Purchase scheme
- 25 days' holiday, plus public holidays
Start Date: 28 September 2026
About Bennett Hay
At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.
If you’re passionate about customer service and looking to join a supportive and friendly team, we’d love to hear from you!
Please do not call our Head Office for vacancy-related questions, as our HR Recruitment team is not always on site and prefer emails.
Pay: £45,000.00 per hour
Work Location: In person
