Job Purpose:
If ABCA sounds like the right place for you, we would love you to join our team within our Service Department. You will co-ordinate the completion of all Reactive Maintenance obligations of Service & Maintenance Contracts within a designated region.
Salary: £26,436.80
Location: Office based. Oldham, Manchester
Hours: 40 hours per week. Monday- Friday 8:30am- 17:00pm
What You'll Be Doing:
- Create weekly workloads and routes for the engineers.
- Ensure engineers have adequate work load for their days, including when jobs fail.
- Orders stock which is required for bespoke pre-booked jobs.
- Arranges engineers stock collection so they have a float of stock which is generally required.
- Relay with the clients on booked work.
- Ensures workload scheduled into the diary is planned by Action Due date / client requested.
- Accountable for handling initial telephone inquiries for clients and engineers.
What You'll Bring:
- Previous experience managing and planning engineer’s workload is essential
- Previous experience of using a CRMS, CASH especially would be advantageous
- Knowledge of working within the fire and security industry would be preferred
#INDLP
