Econ Engineering Limited are the UK's largest supplier of winter and highways maintenance vehicles. Due to the continued growth of our business we are currently looking to recruit a Hire Administrator for our hire and service centre at Sowerby, Thirsk. The successful applicant will work along-side the hire team and duties will include but not limited to:
· Liaising with customers and staff regarding maintenance of vehicles
· Administrating all aspect of engineers job packs from creation to final invoice
· Telephone and reception duties.
· Maintenance and updating of vehicle records.
· Ensuring all paperwork is administered within required timeframes
The ideal candidate should be a team player who can also work independently using their own initiative. They will require the following skills:
· Proficiency in data management and software systems. Familiarity with fleet management systems and HGV regulatory requirements would be beneficial but not essential.
· Strong organisational skills: Ability to prioritise tasks and manage multiple work flows simultaneously.
· Team collaboration: Ability to work closely with other departments, such as engineering, finance, and sales
· Adaptability and flexibility: Willingness to adapt to changing circumstances, including last-minute schedule changes or urgent customer requests.
· Proactive approach: Anticipating potential challenges or customer needs and addressing them before they become issues.
· Strong attention to detail and a systematic approach: Demonstrates meticulous attention to detail and utilises a structured methodology to ensure accuracy and thoroughness in all tasks.
· Excellent written and verbal communication skills: is adept at conveying information clearly and effectively in both written and spoken forms.
· Capable of performing well under pressure and meeting tight deadlines: Able to maintain high performance and produce quality work even in high-pressure situations and when working against deadlines.
· Outstanding customer service abilities: Provides exceptional service to clients, addressing their needs promptly and professionally, and ensuring a positive experience.
· Experience in HGV/Fleet/Engineering Customer Service is advantageous.
· Flexible working approach: Ability to remain flexible and cover the needs of a fast moving business especially at busy times and during inclement weather.
Benefits:
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
