Customer Service Advisor - Planning and Scheduling - Birstall/Batley (WF17)
The rewards
- £12.71 per hour (£26,436.80 pa)
- Temp to permanent — genuine long-term opportunity
- Hybrid working (1–2 days from home)
- Full training and ongoing support
Hours
- 40 hours per week, Monday to Friday
The role of Customer Service Advisor:
- Planning and scheduling field-based operative workloads
- Coordinating efficient routing and daily workloads
- Updating internal systems and tracking job progress
- Handling queries and rescheduling appointments
The ideal Customer Service Advisor:
- Strong organisational skills and attention to detail
- Confident and professional telephone manner
- Proactive approach to managing workloads and resolving issues
- Comfortable using scheduling or CRM systems (training provided)
- Team player with a positive, can-do attitude
