Job Summary
We are looking for a friendly, reliable and enthusiastic Part-Time Charity Shop Assistant to support the daily running of our busy charity shop. This role involves working closely with the Shop Manager and volunteers, so strong teamwork and communication skills are essential.
The successful candidate will help maintain the smooth operation of the shop, support volunteers, maximise sales, and ensure excellent customer service standards are always maintained. You will also cover for the Shop Manager during days off and annual leave.
Key Responsibilities
- Support the day-to-day running of the shop in line with current legislation and branch policies
- Help achieve agreed sales and profit targets while controlling shop costs
- Maximise Gift Aid income from donated goods
- Assist with volunteer supervision and support
- Process, price, rotate and display donated stock to agreed standards
- Maintain attractive shop and window displays
- Ensure high standards of cleanliness throughout the premises
- Carry out cash handling, banking and security procedures
- Promote the work and campaigns of the RSPCA within the local community
- Deliver excellent customer service and build positive relationships with
- customers and supporters
- Ensure health and safety procedures are followed at all times
- Take responsibility for key holding and shop security when required
Experience
- Good teamwork and communication skills
- Previous retail or charity shop experience preferred but not essential
- Ability to work independently and use initiative
- Organised and reliable with good attention to detail
- Comfortable working with volunteers and members of the public
- Flexible approach to covering holidays and sickness to the needs of the business
This is a rewarding opportunity to support a well-loved charity while gaining valuable retail and team leadership experience.
Please note we are recruiting for someone who can work two days a week which will include weekends.
Pay: £12.71 per hour
Experience:
- Retail sales: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
