We are looking for a Rental Administrator to support and facilitate our truck & trailer hire operations, which includes curtainsiders, box trailers, double deckers and more.
Required Skills:
Must have a current driving license
A good telephone manner
Good attention to detail
Ability to work under pressure
The right “Can do” attitude
Must be a team player.
A good knowledge in IT
Key Responsibilities
Answering phones and taking rental bookings
Making sure all compliance and rental agreements processed and sent to customers where applicable
Chasing and obtaining weekly rental purchase order numbers
Entering data on our internal billing platform ahead of accounts import
Processing de-hire damage and following customer SLA’s where applicable
Working closely with the rental team and reporting to the rental manager
To work in conjunction with the Operations team, to ensure short term hire vehicles are road worthy and compliant, and a “ready to rent” approach is maintained at all times
Ensure customer Motor Insurance/Operators License all updated on a FOX on a daily basis
Ensure that upon delivery of all rental vehicles the necessary paperwork is delivered, and returned in a timely and professional manner.
Prepare for all financial audits in a timely manner
Clear and concise communication regarding vehicle movements, making certain that all relevant departments are aware of vehicle deliveries/collections.
Daily completion/audit of the yard list and other yards (minimum once a week)
To inform/escalate any rental issues to Group Operations Manager, to find a solution and resolve
Sending compliance documents to customers upon request – ensure documents are checked and dated correctly before submission
Assisting & Supporting management staff with further jobs as and when required i.e. checking trailers in and out to back up the rental manager
Reports Directly To: Group Operations Manager / Managing Director
Salary: £28,000
Hours of work:
Monday – Friday 08:00 – 17:30. Plus 1 in 5 Saturdays.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years).
