Sovereign Parks
Location: Midlands (Travel across multiple park locations required)
Salary: £2,500 per month
Benefits:
- Company car
- Generous quarterly performance bonus (subject to achieving company and regional targets)
- Full-time, permanent position
- Opportunities for career progression within a growing business
About Us
Sovereign Parks is an established and expanding holiday and residential park operator with a portfolio of high-quality parks across the UK. We pride ourselves on delivering exceptional customer service, maintaining high operational standards and achieving excellent sales performance.
Due to continued growth, we are looking to recruit a Regional Operations Manager to oversee the day-to-day management of our Midlands parks.
This is an exciting opportunity for an experienced manager who enjoys leading people, improving business performance and supporting multiple sites.
The Role
Reporting directly to Senior Management, you will oversee the operational performance of several parks, ensuring that each location operates efficiently while delivering outstanding customer service and achieving business objectives.
You will work closely with Park Managers, office teams, administrators and sales staff to ensure company standards, procedures and targets are consistently met.
Key Responsibilities
- Oversee the daily operations of multiple park locations across the Midlands.
- Support, motivate and manage Park Managers, office teams and administrative staff.
- Monitor office performance, ensuring company procedures are followed.
- Oversee CRM systems, ensuring enquiries, customer records and sales pipelines are accurately maintained.
- Monitor and report on KPIs across all parks.
- Drive sales performance and support teams in achieving lodge sales targets.
- Assist with customer appointments and lodge sales where required.
- Work alongside the marketing department to maximise lead generation and improve conversion rates.
- Analyse business performance and identify opportunities to improve efficiency and profitability.
Carry out regular park visits, audits and team meetings.
- Produce reports for senior management.
- Ensure excellent customer service standards are maintained across all sites.
- Support recruitment, staff development and performance management.
- Maintain consistency in company policies, procedures and operational standards.
What We're Looking For
Essential:
- Previous management experience in a regional, operations, general management or similar leadership role.
- Strong people management and leadership skills.
- Experience managing multiple teams or locations.
- Commercial awareness with the ability to achieve and exceed business targets.
- Experience working with CRM systems and performance reporting.
- Excellent organisational, communication and problem-solving skills.
- Full UK Driving Licence.
- Willingness to travel across the Midlands.
Desirable:
- Experience within the holiday park, leisure, hospitality, tourism, property or retail sectors.
- Experience supporting sales teams and working towards KPIs.
- Marketing or lead generation experience.
What We Offer
- £2,500 per month salary.
- Company car.
- Generous quarterly performance bonus.
- Ongoing training and development.
- Career progression opportunities within a growing company.
- A varied role with autonomy and the opportunity to make a real impact.
If you're an ambitious, hands-on leader with a passion for operational excellence, team development and driving business performance, we'd love to hear from you.
Job Type: Full-time, Permanent
Schedule:
- Monday to Sunday flexibility
- Weekend availability as required
Licence/Certification:
- Full UK Driving Licence (required)
- Work Location: On the road across the Midlands.
Pay: From £28,200.00 per year
Benefits:
Work Location: In person
Pay: From £28,200.00 per year
Work Location: In person
