University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
The purpose of this role is to provide administrative support to a busy research team working on hundreds of studies at one of the country's largest research centres. You will be based in the Clinical Research Coordination Team, working alongside the research nurses and the study coordinators. Alongside your practical role, you will also be able to complete a Level 3 Business Administrator Course.
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Responsibilities:
- Support the Clinical Research Delivery Team in the set-up and running of research studies, including maintaining site files, archiving, uploading recruitment details and participant data to internal systems
- Implement standard operating procedures for the team and propose changes to operational practices to demonstrate improvements in services.
- Provide operational support to colleagues, as directed by the Line Manager.
- General administrative duties including filing, photocopying, diary management and distribution of deliveries.
- Ensure appropriate electronic systems are kept up to date, ensuring that information entered into the system is in line with the Trust’s data quality standards.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
- Provide cross-cover for other staff across the hospital to ensure a consistent and effective service is always maintained.
Experience/Skills Needed:
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level 4 or above or equivalent standard.
- Basic skills in Microsoft Office, including Outlook, Teams, Excel, and Word
- Ability to work under pressure.
- Excellent verbal and telephone/communication skills.
- Good, clear written communication skills
- Good interpersonal skills
- Good organisational skills
- Attention to detail
- Ability to work within a team and autonomously
- Commitment to completing the L3 apprenticeship training
