Senior Lettings Client Manager – Basingstoke
Join Bridges Estate Agents – A Market Leader in Surrey, Hampshire & Berkshire
About Us
Bridges Estate Agents is a market-leading estate and lettings agency known for delivering exceptional service and expert local knowledge across Surrey, Hampshire, and Berkshire. With a strong reputation and ambitious growth plans, we are looking for a motivated and experienced Senior Lettings Client Manager to join our Basingstoke office.
If you're a driven lettings or estate agent looking for a role with uncapped earnings, clear career progression, and the opportunity to work for a market leader, this is the perfect opportunity.
What We Offer Our Lettings Client ManagersThe Benefits
- Competitive salary with unrivalled uncapped commission structures
- Fast-track career progression through structured promotion pathways
- Industry-leading training & development from top external trainers and internal programs
- NAEA & ARLA certification support to enhance your professional qualifications
- Paid professional membership (after a qualifying period)
- 31 days annual leave upon joining, increasing with tenure
- Time off in lieu for weekends worked, plus additional leave for KPI achievement
- Annual achievement awards, incentives, and competitions
- A supportive, family business culture – you’re more than just a number
- Workplace pension & Employee Assistance Programme for well-being support
- Direct access to directors and decision-makers who work alongside the team
- Company app to manage holidays, mileage claims, and key employee documents
- Exciting company culture and a dynamic work environment
- Longevity awards & enhanced benefits for long-term employees
- Charity partnership & local community involvement opportunities
- Mileage allowance for business travel
The Role
This is a fantastic opportunity to take ownership of your market and drive lettings business growth in Basingstoke and the surrounding areas. As a Senior Lettings Client Manager, you will play a key role in securing new instructions, increasing market share, and delivering exceptional service to clients.
You will thrive on generating opportunities, growing the business, and working as part of a high-performing team.
Key Responsibilities
- Generate valuations and secure new instructions to grow our lettings portfolio
- Enhance Bridges' profile and brand within the local Basingstoke market
- Follow structured processes and systems to achieve business objectives and KPIs
- Work collaboratively with the Basingstoke team to challenge for the top market position
- Drive office turnover and profit by executing our strategic plans
- Manage client relationships to ensure smooth and successful tenancies
- Deliver outstanding customer service to landlords, tenants, and key local contacts
- Progress towards becoming an Executive Client Manager by consistently exceeding expectations
- Maintain professionalism, personal presentation, and communication standards
- Contribute to marketing efforts, including canvassing, touting, and local networking
- Refer clients to our financial services and conveyancing partners
- Work closely with the sales team to expand our landlord client base
About You
- Proven experience in lettings or estate agency, with a strong track record of securing instructions and closing deals
- Ambitious, results-driven, and eager to progress in a fast-paced environment
- Excellent communication and customer service skills
- Passionate about property, building relationships, and achieving targets
- Full UK driving licence (manual or automatic) with business insurance for your vehicle
Salary
OTE: £50,000+
Locations
We are actively recruiting for multiple roles across our Bridges office network, including Aldershot, Ash Vale, Farnborough, Fleet, Farnham, Camberley, Frimley, Hook, Basingstoke, and Bracknell Forest. If Basingstoke isn’t the right location for you, we’d still love to hear from you.
How to Apply
If you’re ready to take your career to the next level with a market-leading estate agent, apply now.
Please Note: This is a Direct Search led by Bridges. Applications from recruitment agencies will not be accepted, and fees will not be paid for unsolicited CVs, even from PSL agencies.
INDHIGH
Job Type: Full-time
Pay: £40,000.00-£60,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Health & wellbeing programme
- Referral programme
- Sick pay
Experience:
- Lettings/Estate Agency: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
