The Strings Club is looking for an experienced and highly organised Admin Assistant to join our friendly Head Office team as soon as possible.
This is a fantastic opportunity for someone who has previously worked within the childcare sector and is familiar with childcare voucher schemes, Bright Horizons bookings and parent administration.
*Due to us needing someone to start as soon as possible, we only ask those candidates who hahve key experience of the above to apply.
Location
Remote / Home-based
Hours
Monday – Friday, approximately 10:00am – 2:00pm (20 hours per week)
Salary
£29,120 per annum (pro rata)
Start Date
Immediate start available
About the Role
You'll play a vital role in supporting families booking onto our award-winning Holiday Camps by managing childcare payment schemes and parent enquiries.
Key responsibilities include:
- Processing and reconciling Bright Horizons bookings
- Managing childcare voucher payments and queries
- Administering our Recommend a Friend scheme
- Liaising with parents via email and telephone
- Updating booking systems and records accurately
- Supporting the wider Head Office team with administrative tasks
- Ensuring all bookings, payments and referrals are processed efficiently
Essential Requirements
To be considered for this role, you must:
- Have previous experience working for a childcare provider, holiday camp, nursery, wraparound care provider or similar organisation
- Have hands-on experience using Bright Horizons and/or managing childcare voucher schemes
- Be highly organised with excellent attention to detail
- Be confident communicating with parents in a professional and friendly manner
- Be comfortable working independently from home
- Have strong administrative and computer skills
Desirable
- Experience with Tax-Free Childcare payments
- Experience using booking management systems
- Customer service experience within childcare or education
About The Strings Club
Since 2012, The Strings Club has inspired thousands of children through the joys of music at our 5★ rated, Ofsted-registered Holiday Camps.
We are a warm, family-focused organisation passionate about creating positive childhood experiences whilst providing exceptional service to parents.
Perks:
✨ Flexible working options
✨ Pension scheme
✨ Generous holiday allowance
✨ Free childcare at one of our 5* rated Holiday Camps
✨ Ongoing training & development
✨ Wellness support / membership (e.g. FIIT or similar)
✨ Team socials & events
How to Apply
Please send your CV and a brief covering email outlining your relevant childcare administration experience and experience with Bright Horizons and childcare voucher schemes.
Applications will be reviewed as they are received, so early applications are encouraged.
Pay: £29,120.00-£32,000.00 per year
Experience:
- processing childcare vouchers: 1 year (required)
- processing Bright Horizons bookings: 1 year (required)
Work Location: Remote
