To provide a specialised, comprehensive and confidential patient-centred administration and secretarial service to the Discharge Team in accordance with Departmental, Trust and National standards, policies and procedures.. To act as a source of advice and guidance regarding the specialty.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Act as a senior point of contact, ensuring all enquiries are effectively and sensitively managed and promptly resolved or escalated.
To ensure, that documentation is up-to-date, filled appropriately and available when required.
To ensure the effective organisation of all patients referred to IDT and system partners, referrals are sent to external organisations abiding by their processes and policies. Ensure electronic systems are timely updated.
To assume responsibility for the day-to-day data collection for the Discharge Team informing the appropriate services of daily discharges, inappropriate referrals, timeliness of referrals. Devising reports with this information for the team manager.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
To implement and maintain efficient office management systems /procedures to enable the Department to optimise their patient care services.
To continually contribute to patient and business improvement Agendas.
Support team members, provide cross-cover in the absence of colleagues and having supervisory responsibility for Band 2/3 admin team members.
To support the IDT manager with administrative and organisational activities such as diary management, meeting bookings and minuting, inbox management. Taking appropriate action where necessary, prioritising urgent items for attention of IDT Leaders in the absence of the manager.
For further details of the role please see the attached job description.
