Full job description
Role Overview:
Fortis FM is one of the UK’s largest independent facilities management companies, providing bespoke soft service solutions to a wide array of prestigious clients nationwide. Due to our continued growth, we have an exciting new job opportunity as a Cleaning Supervisor within the Overgate Shopping Centre (Dundee). This is a great opportunity for a customer focused individual to join Fortis FM, as per an agreed specification.
We are looking for an experienced Cleaning Supervisor to join our team. This is a great opportunity for a customer focused individual to join Fortis FM working for one of our prestigious clients in Dundee. Your role will manage all cleaning services delivered at site. You will work closely with the site team to ensure an excellent service is delivered.
This will involve liaising closely with the customer to ensure that the cleaning services are meeting their requirements and constantly looking for ways to improve the service.
Person Specification:
· Cleaning industry (essential)
· Can work in a busy retail environment (Shopping Centre)
· Can prioritize tasks at hand
· Knowledge of COSHH regulations
· Great work ethic
· Good IT skills (Word, Outlook, Excel)
· Exceptional communication and interpersonal skills (You will be required to use a radio)
· Previous experience in supervising a team
· Excellent relationship builder with clients
· The ability to implement and adhere to standards and procedures
· Health & Safety focus and experience
· Must be able to work on own initiative with a proactive and flexible attitude
· Ability to multitask and prioritise
Key Duties and Responsibilities:
· Supervise the cleaning team, focusing on their performance in terms of standards of cleanliness and their behaviour whilst on site.
· Ensuring that a first-class cleaning service is delivered to all areas of the building
· Supervising work schedules to ensure all tasks are covered daily
· Ordering of all consumables and cleaning materials
· Confident in dealing with client interactions
· Ensure highest levels of Health and Safety are achieved across sites
· Ensure strong client relationships are developed and maintain
· Manage budgets
Benefits
Pulled from the full job description
· Flexitime
· Annual leave
· Employee discount
· Free parking
· Store discount
· Company pension
· Wisdom Health & wellbeing programme
· On-site parking
Compensation & Benefits:
· 20days annual leave plus 8 public holidays per annum, on a pro rata basis
· All Training Provided
· Store Discounts
· Free Parking on Site
· Pension Scheme
Schedule:
· 8 hour shift- 30minutes unpaid break.
· Must be able to work between 06:00 to 20:00. However, 11:00 to 19:00 will be more frequent.
· 5 shifts over 7
· Must be able to work weekends
Job Types: Full-time, Permanent
Pay: £14.35 per hour
Benefits:
· Company pension
· Employee discount
· Flexitime
· Free parking
· Health & wellbeing programme
· On-site parking
· Store discount
Experience:
· Cleaning: 2 years (required)
· Supervisory: 1 year (required)
Work Location: In person
Work Location: In person
Pay: Up to £14.35 per hour
Benefits:
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- Dundee DD1 1UE: reliably commute or plan to relocate before starting work (preferred)
Language:
Work Location: In person
