If you are interested in this role please apply through our website www.steponecharity.co.uk. Applications through Indeed will not be accepted.
Main Purpose
A Community Support Worker is responsible for delivering safe, effective, and person‑centred support across both community and accommodation-based services. The purpose of the role is to help people live safer, more independent, and more fulfilling lives within their own communities by providing support that is responsive, respectful, non‑judgemental, and empowering.
The role involves promoting and continually improving the quality of enabling support offered within the community, ensuring all services are delivered in line with Step One policies and values. Community Support Workers operate within a staffing rotation that includes weekend work, sleep‑ins at our 24/7 service, and flexibility to meet changing needs.
You will be supporting people with autism spectrum conditions, learning disabilities, and mental health needs across Exeter and South Devon. The focus is on delivering a comprehensive, effective, and person‑centred service to individuals who rely on us for support and enabling.
Within our supported living and community services, we aim to foster independence and encourage people to explore their individuality. Support may take place in one of our supported living properties or out in the community. Our goal is to help each person achieve their personal aspirations while feeling safe, valued, and in control of their own lives.
Duties and Responsibilities
- To support the manager, deputy manager and supervisors in providing the highest standard of support to people with autism spectrum conditions, learning difficulties or mental health concerns, supporting them to achieve positive and meaningful outcomes in line with their person-centred plans.
- To support the organisation to meet the standards and requirements laid down by the relevant regulatory body and internal governance requirements.
- Demonstrate effective support skills across a range of service pathways.
- Attend supervision and training according to Step One policy.
- To have knowledge of and experience of providing solution-focused support.
- To demonstrate effective knowledge and provide advice and guidance to people we support.
- Be responsible for the provision and maintenance of effective working relationships, which acknowledge the rights and personal dignity, and encourages opportunity for growth and development, of the person using this service whilst maintaining professional boundaries.
- Ensure accommodation-based services are maintained to Step One standards in line with Health and Safety and Infection Control Standards. This may include routine cleaning.
- To engage and support people with all daily living skill development.
- Work in line with agreed safeguarding protocols at all times.
- To know where to access information regarding legal requirements of the Mental Health Act, health and social care policies and all other governance associated with the role.
- Be aware of and work in line with all relevant Step One policies and governance guidance.
- Promote and fully engage in service changes with a positive professional attitude and be open to training and development opportunities.
- Monitor the assessed health and wellbeing needs of people we support.
- Ensure support plans meet individual needs.
- Update all records in accordance with Step One procedure and maintain accurate documentation using the correct recording and monitoring systems.
- To attend assessments and reviews as appropriate.
This role will be 37.5 hours a week. We currently have one vacancy for this role.
Please note Step One has the right to close this job posting at any time if necessary.
Pay: Up to £24,853.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sabbatical
- Sick pay
- Store discount
- Transport links
- Work from home
Work Location: In person
