Summary
Our Brand Representative role connects our customers with our family of brands, both in the field and on site at our Brand Home. The successful candidate will be outgoing, authentic, and personify our brand values. You will be comfortable visiting clients, leading inspiring tastings, and speaking from the heart about the brand. You must be able to manage your diary effectively, showing excellent interpersonal skills and an ability to prioritise competing demands. A current valid manual UK driver’s license is necessary to be considered for this role.
This role requires a presence at Jackton Distillery, home of RAER Whisky and Something Blue Gin. Jackton Distillery was founded in 2020 on our family farm in South Lanarkshire; the first products were released in January 2021. Since then, the distillery has only continued to grow, adding a visitor centre and tour programme in 2024, and an events programme in 2025. Our inaugural single malt Scotch whisky is scheduled for release in September 2026.
Responsibilities
· Representing Jackton Distillery, RAER Whisky and Something Blue Gin, raising brand awareness and supporting new and existing accounts.
· Nurturing positive and collaborative relationships with clients and key stakeholders in the on-trade and off-trade.
· Utilising a CRM to accurately record client and stakeholder interactions, create insightful reports for the UK Sales Manager and track the success of our outreach.
· Working closely for the Head of Experience to execute the business’ market strategy and identify new opportunities for brand visibility.
· Performing product activations and masterclasses at onsite and offsite events.
· Leading distillery tours and warehouse tastings onsite at the Brand Home.
· Facilitating purchases and providing customer support at retail and in our Tasting Bar.
· Developing deep product knowledge and communicating this knowledge to clients in an accessible manner.
· Maintaining a professional social media presence in synergy with the brand values and long-term goals of the business.
· Consistently achieving personal KPIs and departmental targets.
Requirements
Essential
· At least 18 months experience in a relevant tourism, hospitality or drinks industry role.
· Documented success in meeting and exceeding sales targets.
· Ability to prioritise multiple client accounts and meet strict deadlines.
· Exceptional diary management and timekeeping skills.
· Strong communication skills including confidence in public speaking.
· A guest-centred approach to customer service and excellent front-of-house manner.
· Professional-level proficiency in the English language (C1 or equivalent).
· Confidence using MS Office, Teams, and Outlook.
· Flexibility for variable working hours including evening working.
· Right to Work in the UK.
· A current valid manual UK driver’s license.
· Applicants must be over the age of 18.
Desirable
· Business-level proficiency (B1 or equivalent) in written and spoken French, Spanish, or a similar modern language.
· Confidence using CRM software such as HubSpot.
· Ability to adapt to and connect with varying audiences, both domestic and international.
· Comfortable being on camera and being pictured in brand marketing materials.
· Valid personal license.
Values
At Jackton Distillery, our goal is to Make Every Moment RAER. Every moment with our guests is precious; every moment makes an unforgettable memory. We carry this philosophy into everything we do.
The RAER Values are integrity, quality, hard work, sustainability, and community. The successful candidate will inhabit these values with everything that they do. Our purpose is to inspire RAER moments through unique Scottish hospitality that brings people together.
Perks & Benefits
· Opportunity to work at a family-owned distillery with a strong sense of community.
· Robust opportunities to earn commission.
· Access to exclusive events and workshops hosted at the distillery.
· Potential for career growth and training in a supportive work environment.
· Pension scheme enrollment.
· Free gym access.
Additional Information
RAER Scotch Whisky Ltd. is an inclusive employer, welcoming applications from candidates of all backgrounds. As a member of our team, you will be supported with opportunities for growth and skills development.
We are a disability-friendly employer. Applicants who note that they have a disability and meet the essential requirements for the role in full will be offered an interview where possible. Reasonable accommodations can be provided to assist applicants in attending interview. Please note that in certain circumstances we may need to close applications earlier than advertised, and therefore we cannot guarantee interviews to all applicants that meet the above criteria.
We reserve the right to close applications prior to the closing date should we receive a sufficient quantity of applications that demonstrate how the applicant meets the essential requirements.
To Apply
Submit your resume and cover letter detailing your experience and interest in the position to [email protected] with email subject line “[YOUR NAME], Brand Representative”.
Pay: £26,000.00 per year
Benefits:
- Company pension
- Employee discount
- Gym membership
- On-site parking
Work Location: On the road
