Job Purpose
The Kitchen Porter plays a vital role in supporting the kitchen and food & beverage operations by ensuring the highest standards of cleanliness, hygiene, and organisation are maintained at all times. Working within a busy luxury hotel environment, the Kitchen Porter is responsible for maintaining the pot wash area, cleaning kitchen equipment, supporting chefs with basic duties when required, and ensuring all back-of-house areas remain safe, clean, and compliant with health and food safety regulations.
The hotel operates a restaurant, afternoon tea service, meetings and events facilities, weddings, bar, and terrace dining, requiring flexibility and the ability to work efficiently during both quiet and busy service periods.
Key Responsibilities
Pot Wash & Cleaning Operations
- Operate and maintain the dishwashing and pot wash equipment efficiently and safely.
- Ensure all crockery, cutlery, glassware, cooking utensils, pots, pans, and kitchen equipment are cleaned and stored correctly.
- Maintain the separate pot wash area to the highest standards of cleanliness, organisation, and hygiene at all times.
- Ensure cleaning schedules are completed accurately and on time.
- Report any faults or maintenance issues relating to equipment immediately to the Head Chef.
Kitchen Support
- Assist chefs with basic food preparation tasks as directed.
- Support the kitchen team with deliveries, stock movement, and storage.
- Ensure all kitchen workspaces remain clean, tidy, and free from hazards.
- Assist with the removal and disposal of waste, recycling, and food waste in accordance with hotel procedures.
- Ensure all kitchen equipment is available, clean, and ready for service.
Health, Safety & Compliance
- Adhere to all food safety, health and safety, and company policies and procedures.
- Follow COSHH regulations and safe chemical handling procedures.
- Maintain excellent standards of personal hygiene and presentation.
- Ensure all cleaning products are stored correctly and used safely.
- Work to minimise breakages and support effective stock control.
Teamwork & Communication
- Work collaboratively with chefs and food & beverage teams to ensure smooth daily operations.
- Support all areas of the hotel's food operation, including:
- Restaurant service
- Afternoon Tea service
- Meetings and Events
- Weddings and Banqueting
- Bar and Terrace food service
- Communicate effectively with colleagues and management.
- Demonstrate a positive attitude and willingness to assist in all areas when required.
Personal Specification
Essential
- Strong work ethic and positive attitude.
- Ability to work in a fast-paced hospitality environment.
- Excellent attention to detail.
- Reliable and punctual.
- Ability to work as part of a team.
- Good understanding of cleanliness and hygiene standards.
- Flexible approach to working hours, including evenings, weekends, and bank holidays.
- Physically capable of handling manual tasks and standing for extended periods.
Desirable
- Previous experience as a Kitchen Porter or in a hospitality environment.
- Basic understanding of food safety and hygiene practices.
- Experience working within a hotel, restaurant, banqueting, or events operation.
Key Performance Indicators (KPIs)
- Pot wash area maintained to luxury hotel standards at all times.
- Kitchen cleanliness and hygiene audit standards consistently achieved.
- Cleaning schedules completed accurately and on time.
- Minimal equipment breakages and losses.
- Positive feedback from kitchen management and operational teams.
- Compliance with all food safety and health & safety requirements.
What We Offer
- Competitive salary.
- Company pension scheme.
- Meals on duty.
- Uniform provided.
- Training and development opportunities.
- Career progression within a growing luxury hospitality business.
- Employee discounts on food, beverage, and hotel stays (where applicable).
