About the Role
We are looking for a dedicated and highly organised Office Admin Manager to support the smooth running of our care home operations. Based at our Head Office in Yeovil, with a regular travel day to our Bristol site, this role is essential in ensuring high standards of administration, financial management, and regulatory compliance.
You will work closely with the Registered Manager and Senior leadership team playing a key role in supporting both staff and residents through efficient and professional administrative support.
Key Responsibilities
- Manage resident admissions, contracts, and fee records
- Oversee invoicing, bookkeeping, and financial administration (e.g. Xero)
- Support payroll processes, pensions, HMRC submissions, and staff expenses
- Maintain accurate HR records, recruitment files, and staff training compliance
- Prepare monthly and quarterly KPI reports
- Support CQC compliance, audits, policies, and reporting
- Maintain office systems, databases, and filing systems
- Coordinate maintenance schedules, PAT testing, and service contracts
- Act as a key point of contact for staff, residents, families, and external agencies
- Attend meetings, take minutes, and produce reports
About You
- Experience in office management or administration (care sector preferred)
- Strong understanding of compliance, ideally including CQC standards and GDPR
- Confident using finance systems and Microsoft Office
- Excellent organisational and multitasking skills
- Professional, approachable, and able to communicate with a range of stakeholders
- Full UK driving licence and willingness to travel weekly to Bristol
What We Offer
- Full or part time, permanent position
- Supportive and friendly working environment
- Opportunity to contribute to high-quality care services
- Training
Additional Information
The successful candidate will be expected to uphold strict confidentiality, support safeguarding responsibilities, and contribute to maintaining a safe, compliant, and well-organised care environment.
Pay: £13.50 per hour
Benefits:
Work Location: In person
