#Escape the ordinary and become a Duty Manager of Out of Bounds.
To be successful in this role, you need to be a hands on manager and have the ability to adapt to all situations. You need to be a people person and role model.
Key Responsibilities
As Duty Manager, you’ll play a key operational role in the business, including:
- Acting as a strong, competent shift leader across multiple activities
- Delivering excellent customer service and ensuring high standards throughout the centre
- Undertaking and leading climbing and High ropes sessions (climbing ability essential)
- Operating and supporting laser tag sessions
- Taking responsibility for front-of-house tills, guest interactions, and operational duties
- Providing support across all departments and adapting to the business’s needs
- Assisting in the café — café/chef experience is advantageous
- Being a core part of the management team
- Using strong organisation, planning, and IT skills to manage tasks, systems, and operational processes
- Demonstrating a problem‑solving, solution‑finding mindset every single day
- Manage labour ratio within centre targets
Who We're looking for
You’ll thrive in this role if you are:
- A confident leader who can motivate, support, and inspire a team
- Flexible and adaptable across 7 days of business operation
- A natural problem solver who loves finding solutions
- Customer-focused with a passion for memorable guest experiences
- Able to multitask and stay calm under pressure
- Eager to grow within a supportive, ambitious, and fun environment
- First aid qualified or willingness to undertake training course
Development and Growth
Out of Bounds is committed to staff development — this role comes with further training opportunities, progression, and the chance to expand your skills across a broad range of activities and operational areas. successful candidate needs to be willing to undertake further training internally and externally for the success of the role.
Apply Now!
Interviews will be scheduled as soon as applications are received, so don’t miss out on this fantastic opportunity to join a vibrant, forward‑thinking activity centre.
Submit your CV today with covering letter on why you would be a good candidate for the role and become part of our incredible Out of Bounds team!
Pay: £13.50-£14.00 per hour
Education:
- Certificate of Higher Education (required)
Experience:
- Customer service: 2 years (required)
- Leadership: 2 years (required)
- Management: 2 years (required)
Work Location: In person
