All applications must be via https://77a1ac05054844.uk.deputy.com/jobs#/3GJVVLE8NGkMOk1QJgdSm8YCu4Q or www.thevanillaco.co.uk/careers
Join a café that's redefining hospitality.
At VanillaCo, we're more than just a café. We're an award-winning, allergy-inclusive destination built on exceptional coffee, beautiful food and genuine customer connection. From ceremonial-grade matcha and handcrafted brunches to private events and Dessert Studio evenings, every detail matters.
As we continue to grow, we're looking for an enthusiastic and ambitious Assistant Manager to help lead our team and deliver the high standards our customers know and love.
If you're passionate about hospitality, thrive in a fast-paced environment and love leading by example, we'd love to hear from you.
The Role
Working alongside the Founders and Management Team, you'll play a key role in the day-to-day running of the café, ensuring every customer receives an outstanding experience while supporting and developing the wider team.
Responsibilities include:
- Leading shifts and supporting the daily operation of the café.
- Delivering exceptional customer service and creating memorable experiences.
- Supporting, coaching and motivating the team.
- Maintaining our high standards of food safety, cleanliness and presentation.
- Assisting with stock control, ordering and operational procedures.
- Supporting the training and onboarding of new team members.
- Helping drive sales while maintaining an efficient service.
- Leading by example and embodying the VanillaCo values.
We're looking for someone who:
- Has previous supervisory or management experience within hospitality or retail.
- Is a confident leader who enjoys developing others.
- Remains calm, organised and positive under pressure.
- Has excellent communication and problem-solving skills.
- Takes pride in delivering consistently high standards.
- Is reliable, proactive and enjoys taking ownership.
- Is available to work weekdays, weekends and occasional evenings as required.
What you'll receive
- Opportunities for progression as VanillaCo continues to grow.
- Ongoing training and development.
- A supportive and collaborative working environment.
- The opportunity to genuinely influence and shape a growing independent business.
Why VanillaCo?
We believe hospitality is about making people feel welcome, valued and included.
We're building a team that genuinely cares about people, takes pride in every detail and wants to be part of something special.
If that sounds like you, we'd love to hear from you.
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free parking
Work Location: In person
