No matter how great our hotels or products are, guests will not return if we do not deliver stand out service, it is that simple. For that reason, we want to make sure that everyone in the hotel delivers world class service, on time, and to the highest standards. We are open 7 days a week, 365 days a year, and need people to work in a range of shifts and days, this means flexibility is required. The hotels busiest periods are during evenings and weekends, any specific working pattern requests can be discussed at interview.
Set in 1100 acres of English countryside, East Sussex National offers a perfect retreat for both business and leisure guests. With 104 beautiful bedrooms, health club, spa and two championship golf courses. East Sussex National also offers a wide range of meeting and events space which is ideal for day meetings, residential conferences or that special social event.
Skills for our Bar Supervisor:
- Previous experience in a high volume, fast paced bar ideally with some supervisory experience.
- Commitment to delivering exemplary service
- Cocktail knowledge and experience.
- Problem solving skills, with an ability to resolve in the moment and support Bar Staff with escalated issues.
- Excellent Communication skills and able to deal with a variety of customers, from Leisure stays to business travellers.
- Experience of working in a hotel will be advantageous.
As our Bar Supervisor some of your duties will include:
- Manage the bar team across multiple bars ensuring that the bars are stocked, presentable and ready for service.
- Oversee the bar staff on shifts and resolve any issues that arise whilst supporting your staff to deliver excellent service.
- Train the team to prepare on and off specification cocktails.
- Support the team by developing their knowledge surrounding the drinks on our menus.
- Support the Bar Manager with maintaining stock control and arranging deliveries.
- Support the wider Supervisory team and Head of Department team with ensuring guest satisfaction is met across the resort.
- Supporting the wider Supervisory and Head of Department team in times of disruption or heavy workload to ensure we maintain excellent customer scores.
In return
- Be part of a growing hotel that encourages development in Hospitality and be trained to be your best self.
- Staff and "Friends and Family" rates at all our hotels which start from £40 a night.
- 28 days Annual leave (inclusive of bank holidays)
- Access to Wellbeing Employee Assist Programme via Peninsula
- Discounted gym membership
- Discount on Spa Treatments, pampering, and Spa Retail
- Meals on duty
- Contributory pension scheme
- Complimentary car parking
Recognition and career development
- Referral Scheme where you can Recommend a friend and earn money (after you have both successfully completed your 3-month probationary period)
- Leadership Development programme
- Awards programme annually with prizes.
- Long service awards/performance rewards/employee of month
- Internal transfer and promotion opportunities
- Training and development opportunities with a strong focus on career progression and personal growth
Job Types: Full-time, Permanent
Pay: £25,736.89 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Store discount
Work Location: In person
