About the Role
Quien Communications Services Ltd. is a sample digital communications and business-services company supporting organisations with communication systems, client services, and operational solutions.
We are seeking an Operations Director to lead company operations, oversee service teams, and drive consistent business performance. This senior-level position offers broad responsibility across people, clients, processes, and strategic priorities.
Why Join Us?
- Senior leadership opportunity
- Broad operational responsibility
- Professional and collaborative environment
- Strong influence on business performance
- Competitive Glasgow compensation
Key Responsibilities
- Lead company-wide operational activities
- Oversee managers, teams, and service performance
- Develop and improve operational processes
- Manage key client and stakeholder relationships
- Support strategic and commercial objectives
- Monitor budgets, performance, and service standards
What We Are Looking For
Experience
- 8+ years of operations, communications, business services, or management experience
- Previous experience leading teams or major operational functions
Skills
- Operations leadership
- Strategic planning
- Service delivery
- Team management
- Client and stakeholder management
- Performance and financial oversight
Education
- Degree in Business, Management, Operations, Communications, or a related discipline preferred
- Equivalent senior professional experience will also be considered
Pay: £75,000.00-£92,000.00 per year
Benefits:
- Company pension
- Employee mentoring programme
- Paid volunteer time
- Private dental insurance
- Private medical insurance
Work Location: In person