Client & Business Support Assistant | South Manchester Law Firm | Competitive Salary
Are you an organised, proactive administrator who thrives at the centre of a busy professional services team? Goldfinch & Partners is retained by a well-established and highly regarded law firm in South Manchester to find a Client & Business Support Assistant to join their operations team.
This is a genuinely varied role at the heart of the firm: you'll be the go-to person keeping matters, clients and internal processes running smoothly, with real exposure to onboarding, compliance, marketing and legal operations.
About the Role
You'll provide centralised operational, administrative and business support across the firm, working closely with fee earners, business support and marketing teams to keep everything on track. From opening a new matter to supporting client-facing processes and firm-wide reporting.
What You'll Be Doing
- Opening and setting up new matters in the firm's case management system
- Supporting AML checks and client onboarding processes
- Preparing bundles, managing filing and general document administration
- Running DocuSign workflows and formatting documents to a professional standard
- Coordinating with clients, courts, counsel and managing diaries
- Maintaining the CRM (Clio Grow) and supporting review management processes
- Managing workflow allocation to external secretarial support
- Assisting with billing, debt management and KPI reporting
- Providing support across reception and general office administration
What We're Looking For
- A strong administrative background gained within professional services (legal, accountancy, financial or similar)
- Excellent organisational skills with the ability to prioritise a varied workload
- Advanced Microsoft 365 skills
- Confident communicator with strong stakeholder management skills
- Experience with Clio, SharePoint and DocuSign is desirable but not essential — full training provided
Why Apply
This is a fantastic opportunity to join a supportive, professional team where your contribution is genuinely valued. You'll gain broad exposure across onboarding, compliance, marketing and legal operations, ideal for someone looking to build a long-term career in professional services business support.
How to Apply
To apply, please submit your CV via Indeed or contact us at Goldfinch & Partners for a confidential conversation about the role.
Pay: From £25,500.00 per year
Work Location: In person
