Location: Nottingham – Hybrid 3 days a week
Salary: Competitive
Do you have strong attention to detail but also love the social aspect of a role and enjoy speaking with customers? Are you comfortable with speaking with clients and being able to complete orders?
If so, we may have the role for you!
At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact.
Together, we turn ambition into achievement.
We’re looking for someone motivated, organised, and eager to learn to join a fast-paced and supportive team.
What you’ll be doing: Commercial Support Administrator
- Processing software customer orders and supporting the sales team
- Looking at renewals and all order management related to this
- Updating customers with order and delivery information
- Handling incoming calls and directing enquiries
- Maintaining and updating records and systems
- Account Management of customers and looking for potential new opportunities
What we’re looking for: Commercia Support Administrator
- Strong communication skills and confidence on the phone
- Organised with good attention to detail
- Comfortable using computers (Excel or similar is a bonus)
- Reliable, proactive, and willing to learn
- Positive attitude and a team player mindset
Inclusion
We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging.
We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential.
Disability Confident Leader
We work under the Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation.
As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role.
We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at [email protected], and we will be happy to support you.
Keywords: Sales support, Administrator, Sales, Customer Service, Order Management, Customer Service
