We are looking for someone with a real passion for providing the highest level of customer service, to join our ever-growing, dynamic and experienced team of showroom assistants and receptionists.
This role is key to the success of deVOL as you will be the first point of contact for customers calling our Cotes Mill office.
In addition to corresponding with customers over the phone, you will be emailing customers, providing customer service for web sales, and directing calls to the appropriate department in the business.
Key Requirements
- Learning about all aspects of deVOL so you can confidently chat with customers.
- Fielding calls from customers enquiring about deVOL’s range of products and accessories.
- Answering telephone and email queries concerning customers existing or prospective orders.
- Providing friendly advice and support.
Skills and Attributes
We would love you to have:
- An excellent phone manner.
- A professional and friendly approach.
- An existing interest in interiors would be advantageous.
- A welcoming and efficient manner that puts customers and staff at ease.
- A keen eye for detail.
- Not be afraid to muck in with all types of work to ensure the smooth running of our office.
Application
To apply, please submit your CV, and cover letter explaining why you would love to join our team and what makes you the ideal candidate for this role.
All applications will be screened by an AI-detection tool. Submissions flagged as AI-generated may be evaluated less favourably. Ensure your application reflects your unique skills and experience.
Pay: From £27,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
Work Location: In person
