Nick Tart Lettings are looking for a driven and people focused Lettings Negotiator to join our growing team in Telford. This is a fantastic opportunity for someone who thrives in a fast paced environment, enjoys building strong relationships and takes pride in delivering an exceptional customer experience.
This role is ideal for a naturally motivated individual who enjoys connecting with people, building trust with landlords and tenants, and playing a key role in ensuring the smooth running of the lettings process from enquiry through to move in.
You will be at the heart of the business, supporting both landlords and tenants while ensuring every interaction reflects our high standards of service.
Key Responsibilities
- Proactively register and match applicants to suitable properties
- Arrange, confirm and follow up on viewings to maximise conversion opportunities
- Conduct in person viewings, delivering a professional and engaging experience
- Manage the full tenancy administration process, including credit checks, income verification and referencing
- Provide a welcoming and professional first impression by answering calls and greeting clients in the office
- Coordinate maintenance works, obtaining quotations and liaising with contractors
- Build and maintain strong relationships with landlords and tenants, handling enquiries efficiently and professionally
- Support the day to day running of the office, including general administration such as filing, scanning and maintaining a tidy workspace
About You
We are looking for someone who is:
- Naturally proactive and self motivated with a positive attitude
- Confident in building rapport and maintaining lasting client relationships
- Highly organised with strong attention to detail
- A clear and professional communicator, both written and verbal
- Committed to delivering outstanding customer service
- Comfortable working both independently and as part of a team
Previous experience in residential lettings is advantageous but not essential, as training will be provided for the right candidate with the right mindset.
Additional Information
- Office based role in Telford, with occasional offsite appointments
- A full driving licence and access to a business insured vehicle is required
- Monday to Friday 9:00am to 5:30pm
- Alternate Saturdays on a 3 weekly rota, 9:00am to 1:00pm
- Salary negotiable depending on experience
- Business mileage reimbursed monthly
Job Type: Full-time
Pay: From £26,106.34 per year
Benefits:
Application question(s):
- What relevant experience do you have to the role?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
