Job Summary
The Project Manager is responsible for the successful planning, coordinating, scheduling, managing, and execution of various technology projects and initiatives. This role partners with Spencer customers, vendors, manufacturers, and internal teams to deliver projects as defined in the SOW/contract with quality, on time, and on budget.
Key Responsibilities
● Responsible for the successful planning, coordinating, scheduling, managing, and execution of various projects and initiatives.
● Partner with Spencer customers, vendors, manufacturers, and internal teams to successfully deliver and execute.
● Forecast top line revenue and cost.
● Deliver projects on time and on budget.
● Manage competing priorities; provide sound, logical planning of activities.
● Develop project plans from customer requirements and interactions with various parties and internal stakeholders.
● Provide daily/weekly status reports in a variety of formats, both written and verbal, at a high level.
● Provide excellent customer service, ensuring the customer has what they need to understand current status, and collaborate with the customer to work through challenges.
● Provide leadership to cross-functional team members while driving to a common goal.
● Provide consultation, make recommendations, give appropriate advice, and/or facilitate decisions.
● Identify and drive process improvements.
● Show project metrics at both a detailed and leadership informational level.
Qualifications & Experience
● Minimum of 5 years of computer service experience in a fast-paced business environment.
● Minimum of 3+ years involved in project management, from an individual contributor to a PM.
● Solid overall understanding of technology systems, infrastructure and cabling preferred.
● Retail experience preferred but not required.
● Certifications such as Prince2, PMP, ITIL, or Six Sigma are helpful.
Skills & Competencies
● Excellent written and verbal communication skills.
● Ability to work with and through people to establish goals, objectives, and action plans.
● Ability to manage multiple high priority items, meet deadlines, interface with different functions, and work in a fast-paced environment.
● Exceptional influencing and team development skills.
● Superb computer literacy for spreadsheet and word processing software.
● Excellent working knowledge of Microsoft applications (Excel, Outlook, PowerPoint, Visio).
● Time management skills, especially familiarity with task completion and goal setting.
● Sound, logical approach to planning and problem solving.
● Strong analytical, problem-solving, and planning ability.
● Strong general business acumen, including financial management skills.
● Outstanding attention to detail and organizational skills.
● Excellent customer service skills.
● Ability to work in both team environments and as an individual contributor.
● Demonstrated ability to work independently and remain motivated.
● Collaborative team player with a customer-focused mindset.
Work Environment & Physical Requirements
10% Continuously required to stand
10% Frequently required to walk
50% Frequently required to utilize hand and finger dexterity
0% Frequently required to climb, balance, bend, stoop, kneel, or crawl
75% Frequently required to talk or hear
0% Continually work near moving mechanical parts
0% Occasionally work in high, precarious places
0% Continually work around fumes, airborne particles, or toxic chemicals
● Ability to sit for extended periods at a keyboard to enter information and read displays.
● The employee must occasionally lift and/or move up to 25 pounds.
● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Pay: £38,000.00-£41,000.00 per year
Work Location: In person
