Senior Barista / Coffee Shop Manager
Iron & Fire — Speciality Coffee Shop, Shrewsbury
Job Description
We're looking for an experienced Senior Barista / Coffee Shop Manager to help lead our small flagship speciality coffee shop in Shrewsbury.
You'll be serving customers via the window hatch and counter with high-end coffee, drinks, and freshly prepped food, representing the respected Iron & Fire brand. You'll take ownership of the day-to-day running of the shop in collaboration with our small, close-knit team and the roastery-based Iron & Fire team to keep things running smoothly.
This is a hands-on role for someone who can run the floor and support the business side.
About You
- Solid barista experience, with a track record of preparing high-quality drinks and food to an excellent standard, quickly and consistently even when it's busy
- Previous experience in a management, assistant management, or supervisory role — comfortable with the operational and admin side of running a small hospitality site (stock control, scheduling, reporting, H&S compliance)
- Reliable, punctual, and trustworthy — someone who turns up on time, every time, and communicates promptly where required
- Excellent front-of-house customer service skills, including handling customer queries and complaints professionally
- Strong communication skills — this is a collaborative team environment, and you'll need to work well both independently and alongside colleagues
- Comfortable supporting colleagues with requirements such as training on systems, coffee and food prep, service standards etc
- A conscientious approach and a strong work ethic
- Flexibility to work weekends and early morning shifts as part of a full-time rota
Responsibilities Include
- Overseeing the day-to-day running of the coffee shop
- Maintaining the very highest standards across the site
- Managing food safety and H&S to a high standard
- Food and drinks menu development, food prep, and food prep management
- Contributing ideas for new menu items and promotions to attract customers
- Stock control and ordering
- Delivering excellent customer service and handling complaints professionally
- Opening and closing the site reliably and on time, including early morning shifts
- Making coffee to a high standard
- Supporting staff scheduling and helping colleagues develop their skills
- Administration and reporting
- Collaborating closely with the wider team to keep operations running smoothly
What We Offer
We invest in our team and provide full training, though coffee experience is essential. There are genuine opportunities to grow within our evolving business for the right person.
If you're an experienced team leader looking for a step up, or a current assistant manager or manager working in hospitality or coffee, we'd love to hear from you.
To apply: please reply with a cover letter and CV.
Job Type: Full time / Permanent
Salary: Competitive, based on age and experience, with a pay scale
Pay: £13.00-£15.00 per hour
Work Location: In person
