Location: Hybrid/Flexible (with travel as required)
Organisation: RE-IMAGINE CARE CIC
Salary: £33,400 – £40,200 per annum (depending on experience)
Contract: Full-time, Permanent
About RE-IMAGINE CARE CIC
RE-IMAGINE CARE CIC is a values-driven Community Interest Company dedicated to delivering high-quality, person-centred services that empower individuals, strengthen communities, and improve lives. We are committed to innovation, excellence, and continuous improvement in everything we do. As we continue to grow, we are seeking an organised, proactive, and detail-oriented Business Operations & Compliance Coordinator to help ensure our operational processes, governance, and compliance standards remain robust and effective.
The Role
The Business Operations & Compliance Coordinator plays a key role in supporting the smooth day-to-day running of the organisation while ensuring compliance with regulatory, contractual, and organisational requirements.
Working closely with senior leadership, you will coordinate business operations, maintain quality assurance systems, support governance activities, and contribute to continuous service improvement.
Key Responsibilities
- Coordinate and monitor business operations across the organisation.
- Maintain organisational policies, procedures, and compliance documentation.
- Support regulatory compliance, including preparation for inspections and audits.
- Monitor statutory training, mandatory certifications, and compliance deadlines.
- Assist with quality assurance processes and continuous improvement initiatives.
- Produce reports, dashboards, and operational performance data.
- Support contract management and service delivery monitoring.
- Coordinate organisational meetings, record accurate minutes, and track actions.
- Assist with risk management, business continuity planning, and governance activities.
- Ensure accurate record keeping in accordance with GDPR and data protection requirements.
- Liaise with internal teams and external stakeholders to support effective service delivery.
- Contribute to project coordination and organisational development initiatives.
About You
You are highly organised, solutions-focused, and able to manage multiple priorities in a fast-paced environment. You enjoy improving systems and processes while ensuring high standards of compliance and operational excellence.
Essential Criteria
- Experience in business operations, compliance, governance, or administration.
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- Experience maintaining policies, procedures, and compliance records.
- Good analytical skills with experience producing reports and interpreting data.
- Strong IT skills, including Microsoft Office 365.
- Ability to manage confidential information with discretion.
- Excellent attention to detail.
- Ability to work independently and collaboratively.
Desirable
- Experience within health, social care, charity, or community sectors.
- Knowledge of CQC standards, safeguarding, or quality assurance frameworks.
- Understanding of GDPR and information governance.
- Project coordination experience.
- Relevant qualification in Business Administration, Operations, Compliance, or a related field.
What We Offer
- Competitive salary of £33,400–£40,200 per annum
- Opportunity to make a meaningful difference within a growing Community Interest Company
- Supportive and inclusive working environment
- Professional development and training opportunities
- Flexible and hybrid working arrangements where appropriate
- Generous annual leave entitlement
- Pension scheme
- Employee wellbeing support
- Opportunities to contribute to innovative community-based services
How to Apply
If you are passionate about operational excellence, compliance, and making a positive impact within a purpose-driven organisation, we would love to hear from you.
Please send your CV and a supporting statement outlining how your skills and experience meet the requirements of the role via email to: [email protected]
RE-IMAGINE CARE CIC is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, race, religion or belief, sex, or sexual orientation.
Pay: £33,400.00-£40,200.00 per year
Work Location: Hybrid remote in Coventry CV6 5SF
