Job Ref: NOB2663
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: Competitive salary plus service charge, bonus and benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 14/07/2026
Closing date: 14/08/2026
At Nobu Hotel London Portman Square, food and drink are at the heart of the guest experience. As FB Operations Manager, you will oversee the day-to-day operation of the lounge all day dining restaurants, events and banqueting operations and in-room dining, ensuring every guest enjoys a seamless and memorable experience.
Working closely with the Hotel Manager and senior leadership team, you’ll inspire and develop your team, drive commercial performance and continuously elevate service standards across our Food Beverage operation.
- Lead the daily operation of our all-day dining restaurant, bar, events and in-room dining outlets, ensuring exceptional service standards throughout.
- Drive revenue growth by analysing performance, identifying opportunities and supporting upselling initiatives across all FB outlets.
- Manage budgets, forecasts, labour costs and inventory to ensure strong commercial performance.
- Support hotel projects, events and new initiatives, bringing fresh ideas and an innovative approach to operations.
- Work closely with Culinary, Marketing and other hotel departments to maximise guest satisfaction and business success.
- Lead, coach and develop your team, creating a high-performing culture focused on service excellence and career progression.
- Monitor guest feedback and reviews, identifying opportunities to improve the guest experience.
- Maintain compliance with all licensing, health safety and operational standards.
- Oversee Operationg Procedure development, operational standards and continuous improvement across the FB division.
- Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro in every interaction.
You are an experienced Food Beverage leader with a passion for hospitality, people development and commercial performance. You thrive in a fast-paced luxury environment, balancing operational excellence with creative thinking and strong leadership. Confident managing multiple outlets, you enjoy building motivated teams, enhancing guest experiences and driving business results.
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Career progression opportunities within the hotel and wider Nobu portfolio
- Innovative learning and development programmes
- Wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
