Burton Addiction and O'Connor Centres is an award-winning organisation providing specialist support to individuals experiencing drug and alcohol problems. We deliver a comprehensive range of services, including medically supervised detoxification, residential rehabilitation, recovery housing, social enterprises, and community-based therapeutic programmes.
By joining our team, you won't simply have a job—you'll play a vital role in supporting people affected by substance misuse to rebuild their lives, achieve their goals, and realise their aspirations. Every day offers the opportunity to make a meaningful and lasting difference.
The Opportunity
Based in Burton upon Trent, we are seeking a Residential Support Worker to provide safe, effective, compassionate and person-centred care to residents accessing a structured residential detoxification and rehabilitation programme for substance misuse. Working as part of a team on a day and night rota the Residential Support Worker is responsible for promoting recovery, protecting people's safety and wellbeing, and ensuring support is delivered in accordance with the CQC assessment framework.
Key Responsibilities:
Person Centred Care
- Build positive, professional and supportive relationships with residents.
- Treat every resident with dignity, kindness, compassion and respect.
- Deliver care and support reflecting each individual's strengths, preferences, culture, beliefs and recovery goals.
- Promote independence whilst recognising individual support needs.
- Support residents to make informed choices about their recovery wherever possible.
Safe Care and Treatment
- Complete, review and update individual risk assessments.
- Develop and review person-centred care plans.
- Recognise deterioration or changes in presentation and escalate concerns promptly.
- Administer non-Controlled Drug medication safely in accordance with organisational policies and competency requirements.
- Facilitate drug screening and breath alcohol testing.
- Encourage residents to actively participate in their treatment programme and care planning
Safeguarding
- Safeguard adults and children from abuse, neglect and exploitation
- Recognise indicators of abuse and poor practice
Collaborative Working
- Work collaboratively with internal teams
- Liaise effectively with external agencies including Probation, social care, housing providers, community drug services, mental health teams and primary care services
Health and Safety
- Comply with infection prevention and control procedures, medicines safety, moving and handling guidance, fire safety, incident reporting and risk management
- Maintain a clean, safe and therapeutic residential environment
Governance and Record Keeping
- Maintain accurate, contemporaneous and professional records
- complete daily reports and handovers
- Document any incidents, safeguarding concerns and clinical observations accurately
- Contribue to audits and quality improvement activities
Experience
This role provides an enriching opportunity for individuals passionate about supporting recovery through professional care and education. Candidates should be committed to ongoing learning and personal development within a supportive team environment.
Do you have:
- Experience in health, social care, mental health or substance misuse services.
- Good communication and interpersonal skills.
- The ability to complete accurate records.
- Commitment to person-centred care.
- Willingness to work rotational day/night shifts.
- The ability to work within policies, procedures and delegated responsibilities.
- Basic understanding of Microsoft packages such as Word and Excel
- Experience maintaining accurate written records
- Hold the Care Certificate or Level 2/3 Health & Social Care.
- Knowledge of CQC Fundamental Standards.
Note: this job specification is intended to outline the general nature and level of work performed within this role. It is not exhaustive and may be subject to change or modification based on organisational needs.
We offer
- Up to 29 days annual leave plus bank holidays
- Employee Assistance Programme
- Contributory pension
- Company events
Safeguarding, Equality & Diversity
Burton Addiction and O'Connor Centres is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment.
The successful candidate will be required to undergo an enhanced Disclosure and Barring Service (DBS) check prior to commencing employment. This appointment is subject to our Recruitment and Selection Policy, satisfactory references and receipt of the appropriate DBS clearance.
This post is exempt from the provisions of the Rehabilitation of Offenders Act 1974. Having a criminal record will not necessarily prevent you from being appointed. Each application will be considered on its own merits, taking into account the nature of any disclosed conviction and its relevance to the responsibilities of the role.
We are committed to creating an inclusive workplace where everyone is treated with dignity, fairness and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, social or economic background, or any other characteristic protected by law.
As an organisation that believes in the power of recovery, we particularly welcome applications from individuals with lived experience of substance misuse, recognising the valuable insight, empathy and perspective this can bring to our services.
Closing Date: 19th July 2026
Interview Date: 31st July 2026
Pay: £26,227.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
Work Location: In person
