Join Our Team
Dorset Chamber is at the heart of the Dorset business community, connecting businesses, creating opportunities and giving our members a strong voice.
We’re looking for a Membership Systems & Data Coordinator to help us get the most from our CRM, our data and the systems that support our membership.
This is a great opportunity for someone who enjoys working with data and systems, solving problems and finding better ways of doing things. You’ll play an important role in keeping our information accurate, our processes running smoothly and helping our teams make better use of data.
Role Overview
- Managing and maintaining our CRM and member database
- Producing reports and useful management information
- Keeping member records accurate and up to date
- Supporting membership invoicing, renewals and new member administration
- Managing Direct Debits and sales records
- Working with systems including Rubi, Eventbrite and APIs
- Looking for ways to make our processes simpler, smarter and more efficient
- Supporting automation and improvements to how our systems work
- Using data to support the Membership and wider Chamber team
- Producing member data for our magazine and directory
Person Specification
You’ll be organised, curious and comfortable with data and technology. You’ll enjoy getting to the bottom of problems and spotting ways to make things work better.
You'll ideally have:
- Experience working with a CRM or database
- Good Microsoft Access skills
- Strong Excel and general IT skills
- Experience producing reports or working with business data
- A good eye for detail and data accuracy
- The confidence to work independently and take the initiative
- An interest in using AI tools to help analyse data, produce reports or improve efficiency would be a real advantage
Experience with Power BI, automation, APIs or membership organisations would also be a bonus.
What We Offer
- £28,000–£30,000 FTE, depending on experience
- Monday–Thursday 8.30am–4.30pm, Friday 8.30am–4.00pm
- Hybrid working options where this is a good fit with the role and our business needs
- Part-time working considered
- 25 days' holiday plus Bank Holidays
- 8% employer pension contribution after probation
- Informal office dress code
- Free fruit and tea/coffee
- Team events and Christmas party
If you enjoy making systems work better, love getting stuck into data and want to be part of a team that makes a difference to Dorset businesses, we’d love to hear from you.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Experience:
- CRM software: 1 year (preferred)
Work Location: In person
